Site Crashed

This topic contains 10 replies, has 4 voices, and was last updated by  Glenn Donaldson 6 years, 3 months ago.

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  • August 13, 2018 at 12:31 pm #442175

    Glenn Donaldson
    Full Member
    Post count: 158

    Hi guys

    I went to your docs to change my footer and i followed the instructions and used the snippet code plugin and once i saved it using your code my site crashed and now I cant get back in to it and tried
    /wp-admin.php but i cant get in would you know a way that i could get back in so i can delete it? it hasnt worked.

    August 13, 2018 at 12:36 pm #442177

    Guust
    Moderator
    Post count: 29970

    You will have to go in the database and delete the snippet entry, but I’ll get that confirmed by a developer.
    The Code Snippets plugin should really prevent mistakes like that being saved.

    Thanks

    August 13, 2018 at 12:39 pm #442179

    Glenn Donaldson
    Full Member
    Post count: 158
    This reply has been marked as private.
    August 13, 2018 at 12:48 pm #442180

    Glenn Donaldson
    Full Member
    Post count: 158
    This reply has been marked as private.
    August 13, 2018 at 12:57 pm #442182

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details in a private reply.

    August 13, 2018 at 1:13 pm #442184

    Glenn Donaldson
    Full Member
    Post count: 158
    This reply has been marked as private.
    August 13, 2018 at 2:15 pm #442191

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can i have FTP details also please, i want to activate the snippets plugin but it it still has things in the DB it might lock me out, if i have FTP i can resolve it.

    Thanks,

    Stiofan

    August 13, 2018 at 2:21 pm #442193

    Kor
    Moderator
    Post count: 16516

    Hi Glenn,

    You can try the method here and see if it helps https://wpgeodirectory.com/support/topic/edit-copyright-section-in-footer/#post-441541 . But first, you’ll have to remove the code snippet plugin folder from your WP plugin folder.

    Thanks!

    August 13, 2018 at 2:48 pm #442198

    Glenn Donaldson
    Full Member
    Post count: 158
    This reply has been marked as private.
    August 13, 2018 at 4:31 pm #442221

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, i did need it, i have fixed this now and applied your footer changes.

    Thanks,

    Stiofan

    August 14, 2018 at 11:41 am #442331

    Glenn Donaldson
    Full Member
    Post count: 158
    This reply has been marked as private.
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