Social Importer connection error

This topic contains 1 reply, has 2 voices, and was last updated by Alex Rollin 7 years, 6 months ago.

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March 6, 2018 at 3:28 pm #420528

Will Caron
Buyer

Hello, I have follow the directions on your site on how to setup social importer however I am getting this error, when I try and connect. See attached

March 6, 2018 at 8:40 pm #420560

Alex Rollin
Moderator

Post count: 27815

Hello,

yes, make sure you add your site’s domain on FB. That is a FB error.

This usually happens if you have entered the wrong details when you created the App in Facebook. Or have you changed the URLs of an existing App.

Can you please recheck the settings of your APP in this page?

https://developers.facebook.com/apps

Select the correct App and click in the edit button;

Check that the URLs & paths are correctly entered and are pointing to the site where you have installed the plugin.
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