Some emails need html formatting, some don't?

This topic contains 7 replies, has 3 voices, and was last updated by  Stiofan O’Connor 10 years, 1 month ago.

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  • #14351

    purpleedge
    Expired Member
    Post count: 539

    The default emails provided by GD for “Client Emails” do not include html formatting and get sent nicely formatted by GD.

    The “Other Emails” for “Send to Friend” and “Email enquiry” on the other hand are very badly formatted when sent, because it appears that the formatting is stripped somewhere, perhaps when combined with the front-end input?

    I can add html formatting in the backend and this improves the formatting in the sent email, however I would like to use the plugin wp-better-emails and it won’t work with these two emails – possibly because they contain html?

    Can you improve the way “Other Emails” are sent so that they only contain text, or is there some other resolution?

    The same is true for the “Pricing” emails – here is what an expiry notice looks like, no formatting whatsoever…

    Dear tnbmona, Your listing – My Site name posted on 2014-09-01 23:17:02 for 180 days. It’s going to expiry after 5 day(s). If the listing expires, it will no longer appear on the site. If you want to renew, Please login to your member area of our site and renew it as soon as it expires. You may like to login the site from login. Your login ID is tnbmona and Email ID is tnbmona@thesite.com Thank you, http://www.thesite.com

    #14426

    Paolo
    Site Admin
    Post count: 31206

    I’ve reported this to Stiofan.

    Thx

    #17453

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Purple,

    The client emails do contain HTML as to the other emails and both come to me properly formatted?

    Stiofan

    #17460

    purpleedge
    Expired Member
    Post count: 539

    See attached, in next message, I get mixed responses.

    #17462

    purpleedge
    Expired Member
    Post count: 539
    This reply has been marked as private.
    #17463

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    is it just the BCC ones that are not working?

    Stiofan

    #17466

    purpleedge
    Expired Member
    Post count: 539
    This reply has been marked as private.
    #17473

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Have u got a copy of an eml that works?

    Stiofan

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