Sorry, no records were found. Please adjust your search criteria and try again.

This topic contains 11 replies, has 4 voices, and was last updated by  Alex Rollin 5 years ago.

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  • November 26, 2019 at 4:18 am #518691

    kwaters
    Free User
    Post count: 11

    Im getting an error on my front page map. “Sorry, no records were found. Please adjust your search criteria and try again.”

    Deleting the plugin and reinstalling doesn’t work. Please help 🙂

    November 26, 2019 at 5:15 am #518697

    Kor
    Moderator
    Post count: 16516

    Hi kwaters,

    Thanks for your post. Kindly refer to this article https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#faq and see if it helps.

    November 26, 2019 at 5:17 am #518699

    kwaters
    Free User
    Post count: 11

    Thank you for the quick response. Unforuntaly ive looked on many forums and havent been able to find the issue. I have confirmed the wordpress version is up to date, the plugin is up to date, and the permalink structure is correct.

    November 26, 2019 at 5:33 am #518702

    kwaters
    Free User
    Post count: 11
    This reply has been marked as private.
    November 26, 2019 at 6:05 am #518705

    Kor
    Moderator
    Post count: 16516

    Hi kwaters,

    Thanks for your reply. Can I have the login URL please?

    November 26, 2019 at 1:42 pm #518744

    kwaters
    Free User
    Post count: 11

    THE URL is:

    https://junkremovalassociation.info/wp-admin

    November 26, 2019 at 2:30 pm #518751

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    you will need a license to use the latest version of Location Manager

    You can get that here: https://wpgeodirectory.com/downloads/membership/

    November 26, 2019 at 3:15 pm #518756

    Kor
    Moderator
    Post count: 16516

    Hi kwaters,

    Thanks for your reply. Without the “Location Manager” activated, you can only display listings in a single city, region, and country as explained here https://wpgeodirectory.com/docs-v2/addons/location-manager/#introduction . I see that you have the older version of the Location Manager Addon. Kindly update and activate it.

    December 2, 2019 at 5:38 pm #519570

    kwaters
    Free User
    Post count: 11

    Thank you guys. I will try this out. Just so I dont buy it and it does nothing are both of you sure that buying a license will activate the map?

    December 2, 2019 at 6:25 pm #519576

    kwaters
    Free User
    Post count: 11

    Kor,

    I was on a call with Alex the other morning and he deleted the plugin because he said I did not need it. Is that true that I do not need the location manager plugin or is the wrong one activated and that is why the map is not working?

    My client mentioned that the map was working until someone did something to his website. He doesn’t know what but before this guy went in there it was working. Not sure if it is a licensing issue or I just need to add a plugin/addon. Please direct me to the right source and your thought on what to do next.

    December 3, 2019 at 2:56 am #519643

    Guust
    Moderator
    Post count: 29970

    Continued at https://wpgeodirectory.com/support/topic/sorry-no-records-were-found-please-adjust-your-search-criteria-and-try-again-6/

    December 3, 2019 at 11:06 am #519708

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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