Hi again,
please remember that we have no interest at all in damaging your company’s servers, instead we have all interest to make your website work as expected. That way you can brag with your colleagues about how awesome our support is and help us sell more licences 🙂 .
Unfortuantely, with a script like GD where there are so many options, it is almost impossible to guide customer into finding solution without seeing the actual backend (and sometimes even FTP or Database especially in a case like this).
GeoDirectory is still fairly young and some unexpected behaviours are a possibility.
Just FYI, right now we are developing a new option page called GD tools, where we are adding various diagnostic scripts that can be runned to spot common option errors and fix them automatically.
This because we don’t really enjoy having to ask wp-admin all the time too… We hope this will save a lot of time for forum moderators and developes so that we can focus more on new features and addons.
Thx