Specific address search returning Zero Results

This topic contains 6 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 11 months ago.

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  • #335706

    spectrum
    Lifetime Member
    Post count: 78

    Hi

    I’m occasionally having problems with doing a Near search for a specific address.

    Most of the time the address is found OK, but once in a while an error dialog box says:

    Search was not successful for the following reason:ZERO_RESULTS

    It seems to be an issue with the Google API not understanding the address entered. It’s frustrating because it only happens with certain addresses and I’m not sure how to fix it. Other than the above error error message I have no visibility on what the underlying issue might be.

    Google is able to geocode the address because entering it into Google Maps in the normal way finds the address without a problem.

    An example address that causes a problem is:

    555 California St, San Francisco

    I’m hoping you might have more insight as developers what’s happening in the backend and the way this address is passed to the API? Would be great if this issue could be resolved.

    Thanks!

    #335744

    Kor
    Moderator
    Post count: 16516

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    #335751

    Guust
    Moderator
    Post count: 29970

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    #335754

    spectrum
    Lifetime Member
    Post count: 78

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    #335755

    Guust
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    #335797

    spectrum
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    Post count: 78

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    #336309

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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