Split: Auto-updates Issues – please report here
This topic contains 30 replies, has 3 voices, and was last updated by Guust 11 years ago.
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Open Support TicketTagged: addons, auto update, autoupdate, Geodirectory
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AuthorPosts
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November 26, 2014 at 5:22 am #22623
Hi Paolo
Now I want to update. I’ve tried auto-update – not working – checked the settings in main – has my account.
The message is saying internal server error check your account is still valid.
Also I want to now download geodirectories to another area of my site which is a portal and uses different urls and wordpress themes – I hope this won’t be a problem? Thanks
November 26, 2014 at 5:31 am #22625Great I forgot to select private and put my password up for the world to see. Even if temporary.
I just changed my profile password and the password listed in the auto updates – seems to have worked. I don’t understand because I was able to update one plugin before the problem occurred on the “old” password – but maybe there was an alert or password expiry at your end? Doesn’t really add up because I also got back on here with old password before updating.
November 26, 2014 at 5:37 am #22626just to make clear – the first password I published is my wordpress. the profile I refer to in my second post is the geodirectories password set in here and in the auto updates of geodirectories main on the wp dashboard.
November 26, 2014 at 7:13 am #22627Well whatever the reason – changing the password for geodirectories worked. Problem resolved. Thanks
Now change wordpress password again.
November 26, 2014 at 7:54 am #22628ok so now updated – I get the white screen of death. Can’t even log in to dashboard – get white screen and “invalid post type”
Where to from here please?
November 26, 2014 at 9:05 am #22633This reply has been marked as private.November 26, 2014 at 10:04 am #22641Hi Vivienne
When accessing your URL I get this message: can’t find the server at …November 26, 2014 at 11:50 am #22653so that has just been since I updated geodirectories plugins
What do I now need to do? My server is not down.I just tried to log in again here – and I can still bring up the log-in page but it displays “invalid post” instead of the dashboard. I don’t know what to do – I guess I’ll have to do something from the server – but I don’t know what is causing the problem and what steps to take (if you read my other posts you will see why)
Thanks
November 26, 2014 at 11:54 am #22654I don’t think your server is down, but your DNS is not too well.
Can you post access details of your control panel and FTP in a private message, and I’ll call Stiofan or Paolo for you.November 26, 2014 at 11:58 am #22655Vivienne, can you check the URL you posted, because theglobalknowledgetree.com is not a registered domain name.
http://whois.domaintools.com/theglobalknowledgetree.comNovember 26, 2014 at 12:01 pm #22656Sorry Guust – I’m not a developer. I have other sites up with that DNS pointing to a VPS dedicated IP. No other sites have problems. The issue occurred after I updated plug-ins geodirectories.
Do you mean you want access to my WHM?when you say control panel?
November 26, 2014 at 12:02 pm #22657Yes, WHM or cPanel, and your FTP details too please. And the correct URL.
November 26, 2014 at 12:36 pm #22675This reply has been marked as private.November 26, 2014 at 12:37 pm #22677This reply has been marked as private.November 26, 2014 at 1:00 pm #22680This reply has been marked as private. -
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