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Tagged: Licence

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May 17, 2017 at 9:26 am #378743

andrea nardoni
Buyer

Post count: 70

Hi, in October 2016 I bought the license n. E8d54eeaaa2785ad2f04b80adbfa1dd8 but going to GD AUTO UPDATES, it says license not activated. Please renew or ask for support. How can I fix this problem?

May 17, 2017 at 9:58 am #378754

Guust
Moderator

Post count: 29970

Can you please post your URL and WP admin details in a private reply, then we can check it out.
Thanks

May 17, 2017 at 10:43 am #378775

andrea nardoni
Buyer

Post count: 70

This reply has been marked as private.

May 17, 2017 at 11:49 am #378781

Guust
Moderator

Post count: 29970

This reply has been marked as private.

May 17, 2017 at 4:21 pm #378820

andrea nardoni
Buyer

Post count: 70

This reply has been marked as private.

May 17, 2017 at 7:44 pm #378849

andrea nardoni
Buyer

Post count: 70

This reply has been marked as private.

May 17, 2017 at 9:36 pm #378862

Guust
Moderator

Post count: 29970

Please check your license at https://wpgeodirectory.com/your-account/ to make sure you are using the correct one.
And don’t forget to update your parent theme either.

Thanks

May 17, 2017 at 10:06 pm #378867

Paolo
Site Admin

Post count: 31206

Hi Andrea,

I’m sorry about this, the glitch was on our side, I’ve corrected it and now you should be able to activate the license on unlimited domains.

Sorry again and thanks for your patience,

May 18, 2017 at 6:01 pm #378993

andrea nardoni
Buyer

Post count: 70

This reply has been marked as private.

May 18, 2017 at 6:05 pm #378994

andrea nardoni
Buyer

Post count: 70

This reply has been marked as private.

May 18, 2017 at 6:33 pm #378995

Paolo
Site Admin

Post count: 31206

Thanks for letting us know 🙂
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