Split: New DS Child Theme – Supreme Directory Preview

This topic contains 35 replies, has 5 voices, and was last updated by  Giri 8 years, 6 months ago.

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  • #169273

    iconraju
    Expired Member
    Post count: 187

    When in Mobile mode, the Account Nav and Primary Menu Buttons are not responding in the Supreme Theme.

    gsr

    #169275

    iconraju
    Expired Member
    Post count: 187

    When will the Supreme be released with all these bugs resolved?

    gsr

    #169317

    Giri
    Expired Member
    Post count: 3155

    @adele,

    early next week, mon/tue

    Thanks

    #169319

    Giri
    Expired Member
    Post count: 3155

    @iconraju,

    When in Mobile mode, the Account Nav and Primary Menu Buttons are not responding in the Supreme Theme.

    Unless you give us your site url, its hard for us to debug. So please post your site url.

    When will the Supreme be released with all these bugs resolved?

    early next week, mon/tue

    Thanks

    #169342

    iconraju
    Expired Member
    Post count: 187

    Hi Giri,

    Thanks for the response. Looking forward to the revised release of Supreme.

    I will send you the credentials in PM.

    gsr

    #169344

    iconraju
    Expired Member
    Post count: 187
    This reply has been marked as private.
    #169370

    Giri
    Expired Member
    Post count: 3155

    @iconraju, we think the bug is related to jetpack. Please try disabling that plugin. Let us know

    #169384

    iconraju
    Expired Member
    Post count: 187

    Hi Giri,

    The problem doesn’t seem to be with Jetpack,as in spite of network de-activating, the problem persists. There must some other issue, which you must let me know.

    What about the half logo appearing in mobile mode?

    Thanks,

    gsr

    #169439

    Paolo
    Site Admin
    Post count: 31206

    Those menu items works fine for me, make sure to clear your browser cache.

    Supreme has been designed to have a logo as small as possible, because the layout of the search and listings page requires it to occupy the least real estate possible.

    If you wish to use such a big logo, you have to customize css.

    Thanks

    #169793

    iconraju
    Expired Member
    Post count: 187

    Hi,

    I have customised the Site header area for a larger logo and that is it appears fine on desktop screen.

    While in Mobile mode, it doesn’t. I thought it would be responsive and resize itself, but it cuts off the bottom part of the logo.

    Any suggestions, please.

    gsr

    #170022

    iconraju
    Expired Member
    Post count: 187

    Hi Poalo,

    As suggested by you, I have cleared the cache, but the problem persists. The menus in mobile mode are not responding. They were in fact responding well in Modern, but not in Supreme. I even tried on other devices, with no luck.

    gsr.

    #171740

    adele
    Expired Member
    Post count: 65

    ??? Please help, this is troubling me quite a lot now.

    #171753

    Giri
    Expired Member
    Post count: 3155
    #171756

    Giri
    Expired Member
    Post count: 3155

    @iconraju,

    The problem might have caused by one of your plugins.
    Is your site live now?
    Have you taken backup?
    Is it ok if I deactivate the plugins and play with your site?

    #171758

    iconraju
    Expired Member
    Post count: 187

    Hi Giri,

    Thanks for your response.

    Yes you may do so, as my site is live and almost ready to be launched. The mobile mode is giving me problems:

    I will summarise the bugs as under:

    1) The gd_account menu is not responding
    2) The primary_nav menu is not responding

    General:

    1) The Send Enquiry Button is not responding
    2) The SEND TO FRIEND Button is not responding

    The sites you can see are:

    1) eyp.co.in (Main Site)
    2) eyp.co.in/hyderabad (Sub site for Hyderabad city)
    3) eyp.co.in/highways (Sub site for Highways)

    I would greatly appreciate resolving the above issues ASAP.

    Thanks and rgds,

    gsr

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