Star rating not displaying correctly

This topic contains 4 replies, has 2 voices, and was last updated by  Brian Jacobs 7 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • August 3, 2017 at 7:01 am #389545

    Brian Jacobs
    Free User
    Post count: 17

    Today I looked at the website and the stars (in the star rating) aren’t displaying correctly. See attached file. How do I correct this

    August 3, 2017 at 7:40 am #389552

    Kor
    Moderator
    Post count: 16516

    Hi Brian,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    August 3, 2017 at 8:25 am #389560

    Brian Jacobs
    Free User
    Post count: 17
    This reply has been marked as private.
    August 3, 2017 at 10:06 am #389571

    Kor
    Moderator
    Post count: 16516

    Hi Brian,

    Looks like the “Rating” image icons are missing. Not sure what you’ve done but could you try switching it to “Fontawesome” and see if it’s what you’re looking for. You can locate the option in GD > Design > Detail > DEFAULT RATING SETTINGS > Enable Font Awesome as shown in this screenshot http://prntscr.com/g3t9mk

    Thanks!

    August 3, 2017 at 10:15 am #389574

    Brian Jacobs
    Free User
    Post count: 17

    That’s excellent. Thanks for your help

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount