Strange behavior on Best_of and Listings short codes

This topic contains 10 replies, has 3 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • December 6, 2016 at 8:50 pm #320214

    Michael Browning
    Buyer
    Post count: 17

    I’m trying to add some featured listings info to our home pages and landing pages (Top restaurants in an area, etc., etc.,) but I’m finding that when I add these short codes the theme completely breaks. (Supreme Directory). I’ve attached two screenshots to demonstrate the bug.

    I’ve been all through it with the dev tools and I can’t seem to track down the class that’s causing this behavior.

    December 7, 2016 at 9:23 am #320514

    Kor
    Moderator
    Post count: 16516

    Hi Michael,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    December 7, 2016 at 3:41 pm #320714

    Michael Browning
    Buyer
    Post count: 17
    This reply has been marked as private.
    December 7, 2016 at 4:59 pm #320733

    Paolo
    Site Admin
    Post count: 31206

    It looks like you remove everything from the home page. Please add everything back so that we can see what we need to correct.

    Thanks

    December 7, 2016 at 5:37 pm #320740

    Michael Browning
    Buyer
    Post count: 17

    Sure thing, I’ll add it back.

    December 7, 2016 at 5:39 pm #320741

    Michael Browning
    Buyer
    Post count: 17

    Ok, it’s been added back.

    December 7, 2016 at 10:12 pm #320930

    Paolo
    Site Admin
    Post count: 31206

    There is something breaking/removing the footer. It’s probably a conflict with another plugin.

    We’ll need access to your server via FTP to debug this.

    Let us know,

    Thanks

    December 8, 2016 at 1:09 am #320984

    Michael Browning
    Buyer
    Post count: 17

    Right now the only accounts that have FTP access are all keyed accounts, so I’ll just start deactivating plugins and seeing what results I get.

    December 8, 2016 at 4:18 pm #321439

    Paolo
    Site Admin
    Post count: 31206

    ok let us know,

    Thanks

    December 20, 2016 at 1:53 pm #327655

    Michael Browning
    Buyer
    Post count: 17

    Just wanted to follow up. I took the following steps to resolve the problem. After going through removing and adding all the plugins I was able to determine that the bug existed in the Geodirectory Framework theme or in its interactions with Supreme Directory (occasionally footer widgets that are default in the directory would show up on my screen despite having no footer widgets enabled in supreme directory. )

    I switched instead to a theme based on Genesis and that resolved the issue. All short codes work now.

    December 20, 2016 at 6:35 pm #327910

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know.

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