Strange issue - Manage Place Custom Fields

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January 9, 2016 at 6:05 pm #67601

Dale Sue
Expired Member

Post count: 50

Hi,

I have a really strange issue with adding fields in “Manage Place Custom Fields”.

I have added text fields before without any issues.

If I try to add a text field and the Field Data Type is set to Character it is not possible to save the field. And if I reload the page the field has disappeared. However, if I change the Field Data Type to “Number” I can save the field and use it.

I have no problem adding e-mail fields etc.

What is wrong here?

Thanks in advance

Dale

January 9, 2016 at 10:51 pm #67649

Paolo
Site Admin

Post count: 31211

Hi,

I can’t recreate this on our demos. Please provide a link and admin credentials and we will check.

Thanks

January 9, 2016 at 11:05 pm #67651

Dale Sue
Expired Member

Post count: 50

This reply has been marked as private.

January 11, 2016 at 8:19 pm #67907

Paolo
Site Admin

Post count: 31211

I’ve tested on your live website (this one no longer works) and i can see the error. I’ve flagged this for the developers.

Thanks for your patience,

January 12, 2016 at 6:04 am #67953

Dale Sue
Expired Member

Post count: 50

Ok, happy that it was a bug and not me 🙂

Do you have any idea when this will be fixed by the developers?

/Dale

January 12, 2016 at 11:28 am #67977

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Dale,

I can’t recreate this so it looks like a problem on your server, if any values in the field has the value “VARCHAR” it fails, u can try setting any value to that and it fails, you need to figure out why this is happening.

Keep us posted.

Thanks,

Stiofan

January 15, 2016 at 2:31 pm #68550

Dale Sue
Expired Member

Post count: 50

Hi,

my web host is trying to find what the issue is and has asked me the following:

“Usually varchar issue indicate some problem with coding, but it might be related that your script / plugin require special php settings. If you can ask your script/plugin developer if there are any php settings which we need to enable on your hosting account that might help.”

So, are there any specific php settings that need to be enabled on the server?

Thanks

Dale

January 16, 2016 at 1:51 pm #68930
Stiofan O’Connor
Site Admin

Post count: 22956
Hi Dale,

This does not happen for anyone else apart from you, if it is code then it’s not our code.
If you can provide FTP details in a private reply i will check if it’s coming from a plugin or theme, it does only seem to happen on wp-admin urls, this basic test form show the problem
```
<form action="http://www.infolex.se/wp-admin/" methos="post">
<input type="text" name="anything" value="VARCHAR" />
<input type="submit" value="test" />
</form>
```
Thanks,

Stiofan
February 18, 2016 at 1:02 pm #124098

Stiofan O’Connor
Site Admin

Post count: 22956

FYI, we have changed this code so this should be resolved foy you in next release if you have not resolved already.

Thanks,

Stiofan
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