Stripe users being charged

This topic contains 8 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 3 months ago.

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  • July 9, 2015 at 10:44 am #45125

    brandtastic
    Buyer
    Post count: 8

    Hello,

    I’m having an issue with payments being taken on my site. I have three levels of subscription – bronze, silver & gold. Bronze is free, silver is £4.99/month and gold is £9.99/month.

    I’m currently running a free trial on the silver listing, which should give a year of free membership. This works fine in PayPal, but anyone who pays by Stripe is being charged. Am I missing something?

    Please can this be looked into ASAP, as this site is currently live. I have disabled Stripe payments for the time being, but I need them back active again.

    Thanks
    Ben

    July 9, 2015 at 12:16 pm #45132

    Guust
    Moderator
    Post count: 29970

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    July 9, 2015 at 3:46 pm #45151

    Paolo
    Site Admin
    Post count: 31206

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    July 10, 2015 at 5:20 pm #45246

    Paolo
    Site Admin
    Post count: 31206

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    July 22, 2015 at 8:34 am #46462

    brandtastic
    Buyer
    Post count: 8

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    July 22, 2015 at 8:37 am #46463

    brandtastic
    Buyer
    Post count: 8
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    July 22, 2015 at 11:24 am #46481

    Guust
    Moderator
    Post count: 29970

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    July 24, 2015 at 4:15 pm #46794

    Stiofan O’Connor
    Site Admin
    Post count: 22956
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    July 29, 2015 at 3:45 pm #47426

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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