Subcategories Not Working

This topic contains 11 replies, has 3 voices, and was last updated by  key360 9 years, 11 months ago.

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  • January 21, 2015 at 1:08 am #28226

    key360
    Expired Member
    Post count: 70

    We’ve got a lot of restaurants in or directory and we’re setting subcategories for them such as American, Mexican, etc.

    In the back end we select Restaurants, and then the subcategory, and save. But the subcategory doesn’t seem to get saved or displayed.

    I’ve attached a screenshot of what it looks like on the back end when we select American as the subcategory. And here is the same listing on the front end – it only shows Restaurants, not American:

    http://arizonakey.wpengine.com/directory/scottsdale/restaurants/don-charlies-restaurant/

    I should say that there are a couple of restaurants where it DID work, and the subcategory is displayed. But I cannot figure out what we did differently on those. Most of the places are like the example above.

    Please advise. Thank you!

    January 21, 2015 at 2:20 am #28235

    Guust
    Moderator
    Post count: 29970

    I am guessing you restricted your price package to 1 category only?

    January 21, 2015 at 5:01 pm #28322

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we’d need wp admin credentials to confirm.

    Let us know,

    Thx

    January 21, 2015 at 5:02 pm #28324

    key360
    Expired Member
    Post count: 70

    Do you mean under GeoDirectory Prices & Payments / in the Prices tab? It was set to 0, but I changed it to blank. I went and updated on of the places but it’s still only showing Restaurants, not the subcategory.

    January 21, 2015 at 5:10 pm #28329

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    without wp admin credentials to check your website is almost impossible to help you.

    Thank you

    January 21, 2015 at 6:10 pm #28346

    key360
    Expired Member
    Post count: 70
    This reply has been marked as private.
    January 21, 2015 at 6:49 pm #28362

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    January 21, 2015 at 8:45 pm #28374

    key360
    Expired Member
    Post count: 70

    OK – we’re not happy about having to update all of them again — there are a LOT of places already entered. But thank you — at least now we can get it to work.

    Can I ask an unlrelaated quetion while you’ve got admin access?

    I keep having this happen to me. I load a Place page, and then it suddenly redirects me to http://arizonakey.wpengine.com/location/me/

    I can’t figure out how to get this to stop. It’s happening right now on:

    http://arizonakey.wpengine.com/directory/scottsdale/restaurants/ruths-chris-steak-house-2/

    January 21, 2015 at 9:22 pm #28390

    Paolo
    Site Admin
    Post count: 31206

    see here: http://docs.wpgeodirectory.com/faqs/how-can-i-clear-geo-location-settings/

    Thx

    January 22, 2015 at 12:17 am #28412

    key360
    Expired Member
    Post count: 70

    OK — how can I control whether or not the site asks users their location? I couldn’t find it easily in GeoDir Settings…

    January 22, 2015 at 12:24 am #28414

    Paolo
    Site Admin
    Post count: 31206

    GeoLocation is now part of the Advance Search addon.

    GeoDirectory >> Advanced search >> GeoLocation Settings >> Disable geolocate on first load

    Thx

    January 22, 2015 at 12:29 am #28416

    key360
    Expired Member
    Post count: 70

    Thank you! This issue is resolved.

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