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This topic contains 9 replies, has 3 voices, and was last updated by  Paolo 8 years ago.

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  • December 9, 2016 at 12:31 pm #322002

    don quixote
    Expired Member
    Post count: 667

    Please advise me how to pay my July 27,2016 subscription invoice>

    Jorge

    December 9, 2016 at 1:19 pm #322052

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jorge,

    That invoice was paid and has now expired, the next invoice has been tried to be paid 3 times but failed, it could be that the card is expired or cancelled.

    You can try to go to My Account>Downloads and you should see a renew link beside the 4 month subscription, if you dont then you can simply buy a new subscription.

    Thanks,

    Stiofan

    December 9, 2016 at 8:33 pm #322284

    don quixote
    Expired Member
    Post count: 667
    This reply has been marked as private.
    December 9, 2016 at 8:34 pm #322285

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    thanks for joining back, yes you’ll need to add and activate them in GeoDirectory >> Auto Updates / Licensing.

    Thanks

    December 9, 2016 at 8:45 pm #322287

    don quixote
    Expired Member
    Post count: 667
    This reply has been marked as private.
    December 9, 2016 at 8:50 pm #322289

    Paolo
    Site Admin
    Post count: 31206

    Correct

    December 9, 2016 at 8:54 pm #322295

    don quixote
    Expired Member
    Post count: 667
    This reply has been marked as private.
    December 9, 2016 at 9:05 pm #322322

    Paolo
    Site Admin
    Post count: 31206

    Other than updating the add-ons, no there isn’t.

    Thanks

    December 9, 2016 at 9:25 pm #322328

    don quixote
    Expired Member
    Post count: 667
    This reply has been marked as private.
    December 9, 2016 at 9:38 pm #322333

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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