Subscription Payments

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • #346163

    Cheryl Johns
    Expired Member
    Post count: 156

    On one of my GD sites when a user pays via PayPal it sets up an automatic subscription for the same amount after the initial period expires so automatically takes the next payment and renews the listing. I have another site the same set up but it only takes the one single payment. This goes to the same PayPal address as the first site i refer to- the only difference being this second site charges in euros and payments have to be ‘claimed’ on PayPal. Is it this which prevents the subscription being set up or have i missed a setting on the GD or plugin which sets up the auto renewal? Thanks

    #346444

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link of the website where it is not working plus admin credentials in a private reply and we will have a look at your settings.

    Thanks

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