Subscription Renewal

This topic contains 21 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • June 14, 2017 at 12:19 pm #383155

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    Can someone please help me figure out how much it is to renew my subscription to keep Geodirectory updated?

    I’ve been so focused on other assignments and have overlooked keeping this updated. Please tell me how much the cost is and where I need to go to pay for the updates?

    Thank you,
    Robert

    June 14, 2017 at 12:32 pm #383156

    Guust
    Moderator
    Post count: 29970

    Hi Robert, go here: https://wpgeodirectory.com/downloads/membership/
    Thanks

    July 2, 2017 at 1:27 am #385398

    Robert Davenport
    Buyer
    Post count: 609

    Hi, I just purchased the 1 year updates for $199.00. I then logged in to several of my sites that have GeoDirectory installed and noticed that it looks like the plugins are automatically updated upon loggging in. Is this correct or is there something else I need to do to update all the plugins?

    Please explain.

    Thank you,
    Robert

    July 2, 2017 at 1:56 am #385400

    Guust
    Moderator
    Post count: 29970

    You should install the WP Easy Updates plugin, if you don’t have it already:
    https://wpeasyupdates.com/

    That will enable you to add licenses on the plugin page if not done already, see image.
    Some plugins need their licenses at GD > Auto-updates, until their next update.

    If you are using a premium GD theme, you will need to add the license at Appearance > Theme License.

    You can find all licenses at https://wpgeodirectory.com/your-account/

    Thanks

    July 2, 2017 at 3:03 am #385404

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 2, 2017 at 3:11 am #385406

    Guust
    Moderator
    Post count: 29970

    Maybe it is not the correct license for the theme?

    July 2, 2017 at 3:12 am #385407

    Robert Davenport
    Buyer
    Post count: 609

    This is getting way to confusing! I need help making sure my site and plugins are updated. Please help.

    July 2, 2017 at 3:15 am #385408

    Robert Davenport
    Buyer
    Post count: 609

    I’ve already swapped out the license key thinking that it was the right one…then this “Licnese status is unknown” showed up. HOw do I get my old and correct license key back?

    July 2, 2017 at 3:19 am #385409

    Robert Davenport
    Buyer
    Post count: 609

    I’m restoring my site from yesterday’s backup and am going to wait on you to give step by step instructions on what needs to happen…?

    July 2, 2017 at 3:23 am #385410

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    July 2, 2017 at 7:52 am #385418

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 2, 2017 at 8:04 am #385419

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    July 2, 2017 at 8:08 am #385420

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 2, 2017 at 9:01 am #385424

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    July 2, 2017 at 10:30 am #385428

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount