Support for Multilocation & Advance search

This topic contains 5 replies, has 3 voices, and was last updated by Paolo 10 years, 2 months ago.

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April 1, 2015 at 3:41 pm #35827

William Wood
Free User

Post count: 13

hi,

I have bought both Multi locations and Advanced search plugins, but I don’t seem to be able to enter the support forum for either?

April 1, 2015 at 4:11 pm #35835

Paolo
Site Admin

Post count: 31211

HI William,

this is the procedure if you bought on Theme Tailors.

Register an account here with the same email address used to register and purchase on Theme Tailors.

Proceed to your profile page and click the link Theme Tailors sales : Sync forum access.

Let us know,

Thanks

April 1, 2015 at 4:20 pm #35836

William Wood
Free User

Post count: 13

ok thanks, I have tried changing my email ID but it the system doesn’t work. I wil create a new profile

April 1, 2015 at 4:25 pm #35837

Rob Wood
Buyer

Post count: 10

Have now tried on new profile but that has same issue as when I try with existing profile…I need some help 🙂

My themetailors account and new profile here is on Email ID [email protected] profile name wood1e2

April 1, 2015 at 5:06 pm #35841

Paolo
Site Admin

Post count: 31211

Hi,

second member was registered with a type in the email :

[email protected]

instead of

[email protected]

I’ve corrected for you.

We don’t allow users to change email used to registered, to avoid problem with the sync.

Thanks

April 1, 2015 at 5:07 pm #35842

Paolo
Site Admin

Post count: 31211

Now you should be able to sync.
Thanks
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