Tab is not opening

This topic contains 6 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • July 9, 2018 at 2:37 pm #437575

    edge
    Buyer
    Post count: 191

    Hi there,
    My issue is that I cannot open the marked tab bellow. The tab leads to some further information and I can open it with the combination of a right mouse click and the command “open a new tab” but I cannot open it just with a left mouse click.
    Any idea?
    Thank you very much!

    July 9, 2018 at 2:38 pm #437578

    Alex Rollin
    Moderator
    Post count: 27815

    Please share a link to the page so we can see the details of what you are talking about.

    You can also share WP admin credentials in a private reply if we need to chec your GD settings.

    July 9, 2018 at 2:43 pm #437580

    edge
    Buyer
    Post count: 191
    This reply has been marked as private.
    July 9, 2018 at 3:02 pm #437586

    Alex Rollin
    Moderator
    Post count: 27815

    Ah I see now.

    Those #links will open the tab when the page loads, but on the same page they are ‘just’ bookmarks and will only scroll the page.

    Let me flag this topic to see if the developers have a solution for that.

    July 9, 2018 at 3:46 pm #437594

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The tab headings have special JavaScript that opens the tabs a normal #link won’t do it.
    There is no “easy” way to replicate it from the description as JS needs to be used but will be stripped from the description when saved.

    Stiofan

    July 9, 2018 at 9:23 pm #437634

    edge
    Buyer
    Post count: 191

    Thank you very much Alex and Stiofan. Do I understand you right that it would be better to use here tab headings instead of the #link? Or what would be your recommendation for this issue?
    Thank you very much!

    July 10, 2018 at 12:33 pm #437760

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The way it works just now its not really possible to add it to the description.

    If you set the layout to not be tabs but a list then it would not be a problem but thats a choice for you.

    Stiofan

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount