Text Editor Not Working

This topic contains 15 replies, has 5 voices, and was last updated by  Stiofan O’Connor 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 24, 2018 at 12:28 pm #414142

    colline
    Free User
    Post count: 11

    Hello, the text editor in the Page section of the dashboard does not let me use the text viewing option. I’ve also noticed that if I log in as a listing owner, changes are there in the preview, but are not saved once I click “update”. Thank you

    January 24, 2018 at 12:44 pm #414149

    Alex Rollin
    Moderator
    Post count: 27815

    Please login with the account you used to purchase your Addons.

    Thank you

    January 24, 2018 at 5:27 pm #414204

    Collin
    Free User
    Post count: 34

    I’m really not sure why I have 2 accounts, but this is the account that I purchased with.

    January 24, 2018 at 6:16 pm #414219

    Kor
    Moderator
    Post count: 16516

    Hi Collin,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    January 24, 2018 at 9:53 pm #414284

    Collin
    Free User
    Post count: 34
    This reply has been marked as private.
    January 25, 2018 at 6:00 am #414311

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 25, 2018 at 2:09 pm #414385

    Collin
    Free User
    Post count: 34
    This reply has been marked as private.
    January 26, 2018 at 5:11 am #414461

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 26, 2018 at 5:38 pm #414524

    colline
    Free User
    Post count: 11

    Ok, I see. I’m having this issue under geodirectory> places> Edit place. Under WordPress Pages, I can use it just fine. Its just under the geodirectory places I can’t.

    January 26, 2018 at 5:39 pm #414525

    colline
    Free User
    Post count: 11

    Even if I add a new place, I can’t use the text editor either.

    January 26, 2018 at 6:01 pm #414528

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    have you enabled the editor?

    GD > Design > Listings > Add Listing Form Settings > Show description field as editor

    January 26, 2018 at 10:44 pm #414543

    Collin
    Free User
    Post count: 34

    Yes, the visual editor works, but I want the text editor, I prefer to edit using code work. But even in the visual editor, I can’t add media or a form.

    January 27, 2018 at 6:15 am #414570

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 27, 2018 at 11:16 am #414599

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Most of your GD .js files are wrong, they look like they are already gziped, this could be a problem with the server but i have reinstalled GD core which seems to have fixed it for now (clear your browser cache)

    Thanks,

    Stiofan

    January 27, 2018 at 4:09 pm #414619

    colline
    Free User
    Post count: 11

    I just seen that! Thank you so much sir! Have a good day

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount