35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

The GD Home page map is not showing the default location

This topic contains 10 replies, has 2 voices, and was last updated by  Paolo 8 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • March 31, 2016 at 12:22 pm #155181

    Eyitayo Akanbi
    Free User
    Post count: 5

    Good day Sirs,

    We are using the GD home page map feature on planetabuja.com/directory.

    Recently the map stopped showing(continuous loading) and when I go to appearance and uncheck auto-zoom, it shows the map, but goes to a location in Germany. My default location is set to Abuja, Nigeria.

    We are using Version 1.5.9 of GD and a slew ofd other plugins like Buddy press, Askimet, Awsome weather and so on.

    Kindly help us to resolve this.

    Thanks

    March 31, 2016 at 5:14 pm #155314

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide admin credentials in a private reply and we will have a look at your settings.

    Let us know,

    Thanks

    April 4, 2016 at 12:57 pm #157137

    Eyitayo Akanbi
    Free User
    Post count: 5
    This reply has been marked as private.
    April 4, 2016 at 12:59 pm #157138

    Eyitayo Akanbi
    Free User
    Post count: 5
    This reply has been marked as private.
    April 4, 2016 at 4:39 pm #157434

    Paolo
    Site Admin
    Post count: 31206

    ERROR: Login failed.

    Please double check credentials before sending them again.

    Thanks

    April 5, 2016 at 10:05 am #157785

    Eyitayo Akanbi
    Free User
    Post count: 5
    This reply has been marked as private.
    April 5, 2016 at 6:11 pm #158045

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide network admin user or there are too many things I won’t be able to check.

    Thanks

    April 6, 2016 at 10:01 am #158636

    Eyitayo Akanbi
    Free User
    Post count: 5

    Hello Paolo,

    The user is now Super Admin.

    April 6, 2016 at 3:53 pm #158726

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve exported your listings and there are several errors.

    1) Some titles are missing
    2) Author with ID 0 doesn’t exist, it should be 1 or at least an existing user ID
    3) Some categories and default categories are missing
    4) Some post_status are missing (should published or draft not blank)
    5) Some post_address are missing
    6) Some post_zip are missing
    7) Some lat and long are missing

    It cannot work unless you correct all these errors.

    Thanks

    April 11, 2016 at 4:15 pm #161524

    Eyitayo Akanbi
    Free User
    Post count: 5

    You where right. I did some data cleansing and now the map displays as it should

    April 11, 2016 at 4:18 pm #161526

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know 🙂

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount