Theme compatibility

This topic contains 29 replies, has 4 voices, and was last updated by  Paolo 9 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #45959

    chezwells
    Expired Member
    Post count: 11

    We are currently working in dev on Themeforest Edition and we have plugged in Geodirectory and all of the add’on’s but it seems to be affecting all of the ‘TABS’ on our post pages, do you know anything about this and how we can rectify it as we are hoping GD can be a major part of our site but it’s not our only customer offering so would like to keep it as part of our current site and not as a separate website.

    #45995

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Please provide a URL and possibly admin credentials in a private reply and we will have a look.

    Thanks

    #46004

    chezwells
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #46080

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This is a strange one, it is something to do with Javascript that is causing it and i notice you have 1 JS error on the page, can you try and fix that and i’ll look again tomorrow.

    Thanks,

    Stiofan

    #46081

    chezwells
    Expired Member
    Post count: 11

    ok we will look at it now.

    #47150

    chezwells
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #47196

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    #47272

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    yes we would need wp admin credentials in order to apply the necessary tweaks.

    Let us know,

    Thanks

    #47275

    chezwells
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #47280

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    #47281

    Paolo
    Site Admin
    Post count: 31206

    Here in a private reply please, only moderators can read them.

    Thanks

    #47283

    chezwells
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #47287

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    #47296

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @chezwells please also provide FTP details, as when i disable JS the tabs look as you wish so something is changing them and i would like to track it down.

    Stiofan

    #47297

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @lonewolf95665 when i visit your site url i see “Your access to this site has been limited” – wordfence, which is worrying as i did nothing but open the url…

    Stiofan

Viewing 15 posts - 1 through 15 (of 30 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount