Top section and right section display even though disabled in Design

This topic contains 31 replies, has 3 voices, and was last updated by  Richard Holm 8 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #269087

    Richard Holm
    Expired Member
    Post count: 32

    I have a new site that I’m working on using Beaver Builder and Geo Directory.
    Beaver Builder is having an issue of freezing pages so I can’t make changes – and I have a ticket with them for support (Geo Directory is the only other plugin I have besides the Beaver Beuilder Theme and the Beaver Builder Plugin).
    Anyway – my problem with Geo Directory is that on my Mac – my pages look fine.
    But on Windows and iPad – there is still a GD Top Section and GD Right section even though I have these unchecked in Geo Directory > Design > Home and Listings.
    Also – on the IPad I’m getting a signing or signup page – which I have no idea why I would need it or use it… its not showing up elsewhere.
    I’m a newby to Geo Directory and it seems great… but having this problem with my site at http://www.ronniesproperties.com
    Thanks!@

    #269200

    Kor
    Moderator
    Post count: 16516

    Hi Richard,

    Thanks for the thorough explanation. I’ve just checked your Website and I’m not really sure if I’m getting this, are you trying to make the homepage full width? And on iPad, I don’t see any signup page on the homepage. Have you made changes to your Website while waiting for our reply? If not, could you tell us a little bit more about the issue there? Perhaps it would be better if you could provide some screenshots.

    Thanks!

    #269536

    Richard Holm
    Expired Member
    Post count: 32

    As you see, the page is only showing in the GD content area…
    The GD Top section and GD right sidebar (which I think are defaults) are showing.
    I’m hoping that there is some setting that I didn’t do correctly – in GD Design, I have unchecked the Top, Right and left sections.
    Thanks!
    Richard

    #269541

    Richard Holm
    Expired Member
    Post count: 32

    Screen shots are: http://ronniesproperties.com/contact-ronnie/
    http://ronniesproperties.com/for-sale/

    Also – these screenshots are taken while I am logged-in to WP – so they should show the WP menu line at the top of the page with Edit, etc. – but that seems to be overwritten with the GD Top section.

    #269675

    Richard Holm
    Expired Member
    Post count: 32

    As a test, I just tried creating an entirely new page – and it comes up with the GD top, right, bottom sections with my new page in the content area.
    This is made after all the design boxes are unchecked for sections.
    http://ronniesproperties.com/home-new/

    Thanks!

    #269943

    Richard Holm
    Expired Member
    Post count: 32

    OK – I had activated the GeoDirectory child theme at some point and didn’t think it had taken, since it didn’t show as active on the screen. I switched to Beaver Builder theme and it removed the frames. So the immediate problem seems resolved… but why would using GD Framework auto-add these if the design side has them unchecked? Thanks! Richard

    #269959

    Richard Holm
    Expired Member
    Post count: 32

    After I switched to Beaver Builder child theme, I created a new /home-new page to rebuild the home page that seemed ‘frozen’ in Beaver Builder. When I created a blank page – GD content is inserted at the bottom of the page – even though I have not added any GD content.

    Is there some GD footer that is being automatically generated whenever a new WP page is created?

    Thanks!

    Richard

    #269979

    Richard Holm
    Expired Member
    Post count: 32

    Since I’m having a problem with BB corrupting my original home page I’ve created the new one including the appended GD content so my client will calm down.
    The page referred to about is http://ronniesproperties.com/home-new/ and I have now made this my default home page.

    #269992

    Richard Holm
    Expired Member
    Post count: 32

    Now that I have switched to BB Theme, when I go to my Listings page I get an Add Listings
    HELP!
    http://ronniesproperties.com/listings-san-juan-apartment-and-condo-rental/
    This page used to go to a BB page that had the map, then 3 widgets with popular content…
    Now it goes to Add Listing…

    I didn’t change anything on the page.

    Do you have conflicts with Beaver Builder? Should I just get rid of them completely and see what happens? GeoDirectory is more critical to this project than BB….
    If this is the case – do you know of a content builder that is more compatible with Geo Directory?
    Thanks!
    Richard

    #270021

    Richard Holm
    Expired Member
    Post count: 32

    OK – now to the ‘sign-in’ issue… when I log-out of my wordpress account – and then navigate to the listings page at http://ronniesproperties.com/listings-san-juan-apartment-and-condo-rental/

    I get a sign-in or sign-up screen.

    When I was logged-in as wordpress admin, I got the add a listing page referred to in earlier message.
    When I am not logged in as wordpress admin, I get this page.

    #270140

    Richard Holm
    Expired Member
    Post count: 32

    With this Beaver Builder template things look even stranger than before…
    Since I haven’t heard anything – and I have to make a decision tomorrow….

    If it looks like a Beaver Builder conflict… can I just remove it and have everything in GD go back to normal?
    If I have to reset or reinstall GeoDirectory – will I loose all of my data?
    Any way to avoid this?

    I’ve set up an admin user account for you if you want to go into the site and see what is on the machine…. so we don’t have to wait another 24 hours for more input….
    user: GeoDir
    pass: d99uM6PRXuyMBk4#GwgC%Im%

    I need the Geo Directory feature for at least 4 other sites… so if Beaver Builder is the problem, I’ll go back to Headway and build the site using that theme.
    Thanks!

    #270141

    Richard Holm
    Expired Member
    Post count: 32
    This reply has been marked as private.
    #270143

    Richard Holm
    Expired Member
    Post count: 32
    This reply has been marked as private.
    #270187

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #270188

    Richard Holm
    Expired Member
    Post count: 32
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 32 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount