Trouble Updating

This topic contains 3 replies, has 2 voices, and was last updated by cowboypirate 10 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
March 16, 2015 at 7:55 am #34089

cowboypirate
Full Member

Post count: 13

I am using Wordpres 4.1 and Elegant Themes Divi. I bought a subscription and updated to the newest Geo Directory Core, and Multilocation, and payment manager, but it did not update properly. Site still had all the locations, but none were present on the map, and the website styling what I did that was incorrect, Please explain what I did incorrectly, Thanks, Marc Ravaris

March 16, 2015 at 11:34 am #34106

Guust
Moderator

Post count: 29970

Hi Marc, have a look here: http://docs.wpgeodirectory.com/faqs/what-is-the-best-way-to-update-the-gd-plugins/

If that does not fix your troubles, post your URL and admin details (in a private message), and we will have a look.

March 16, 2015 at 4:29 pm #34151

cowboypirate
Full Member

Post count: 13

Thank you Guust, will do. I use Bluehost, and had them go to a backup to try and restore the site, and now it is unfortunately worse. Doesn’t find any of the listings, which probably means it is not finding the database. I will back at this later today.

Marc

March 16, 2015 at 6:02 pm #34157

cowboypirate
Full Member

Post count: 13

Hi Guust,

Thanks for your support and the link to the tutorial. Unsure as to why, but went through (I think) same update process this morning, and everything seems to be fine, save for a few of the listings lost their primary category, so everything is working as it should.

Marc Ravaris
Author

Posts

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket