Trouble with Search

This topic contains 10 replies, has 4 voices, and was last updated by  Joy 5 years, 7 months ago.

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  • April 12, 2019 at 10:09 pm #480415

    Joy
    Buyer
    Post count: 1076

    Hi! I’m having some unusual results with the search results in where all results are not being displayed. I will forward the URL in the following post.

    April 12, 2019 at 10:12 pm #480417

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    April 12, 2019 at 11:52 pm #480435

    Alex Rollin
    Moderator
    Post count: 27815

    Try adding more info to the post content of the corcoran listing.

    April 13, 2019 at 12:23 am #480443

    Joy
    Buyer
    Post count: 1076

    Hi Alex, I’m not sure how or why that would have any effect. The search results should render the applicable listing titles, right? You can try others, they’re a little strange too.

    Try a search for : OR and Oregon, in the OR search other irrelevant listings appear

    FL and Florida, in the FL search other irrelevant listings appear

    NY and New York, issue is similar to the MN/Minnesota search.

    Since the search function is a major part of a directory, it should be accurate. Any thoughts as to why it would be returning inconsistent results? Thank you.

    April 13, 2019 at 10:26 am #480476

    Alex Rollin
    Moderator
    Post count: 27815

    It would have an effect because search considers content in titles/description/tags/categories all together. The listings are not the same so they are ranked differently in results. Again, try adding more description content to match the keywords you are looking for, and tags, too.

    April 13, 2019 at 5:08 pm #480532

    Joy
    Buyer
    Post count: 1076

    I’m sorry, but this still doesn’t make sense to me. The listing has the exact search terms in the title, it should show up. Even if the listing content doesn’t “rank” if you’re doing a search for an exact term – like MD or NY, all relevant listings should appear consistently. This sounds like a bug.

    Maybe @paolo or @stiofan can consider this for a response. Thank you.

    April 13, 2019 at 8:59 pm #480560

    Paolo
    Site Admin
    Post count: 31206

    Looks like a bug to me too

    I’ve alerted both Kiran and Stiofan.

    They’ll let us know what the fix is after the weekend.

    Thank you

    April 15, 2019 at 11:24 am #480799

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Joy,

    The way it works is correct, let me explain:
    Search looks for matches at the beginning and end of words, if it looked for them in the middle it would find many false positives (like it already is just searching “OR” at the start and end of words). You have the states wrapped in (brackets) which to search is just another letter, so changing (MN) to ( MN ) would work but you would still have the issue with other states and the start/end of words. You could also add these as tags to each listing which would work but still have the start/end thing.

    I would really encourage you to use the Near field and would be interested to hear why you are not, maybe we can help with things there?

    Thanks,

    Stiofan

    April 15, 2019 at 11:53 am #480805

    Joy
    Buyer
    Post count: 1076

    Hi @stiofan, thanks for having a look at this. I’ll add the spaces and include tags to get the search results a bit more consistent.

    We are using the “Near Me” as a search button and chose to remove the “Near” text field to avoid confusion. The site demographics serve an older generation and from our testing/feedback, most will input their city, state or state abbreviation as a point of search.

    Thank you again for your time.

    April 18, 2019 at 6:04 am #481517

    Joy
    Buyer
    Post count: 1076

    Hi again, can you please have a look again? I added a space to all of the GA listings, so the listings read as: Cumming, Georgia ( GA ). Now when searching by the abbreviated state: GA, all of the GA listings now appear. GOOD!

    However, a listing in Illinois is also appearing, whose title is: Wheaton, Illinois (IL), and also a listing for South Africa, whose title is: Pretoria, Gauteng, South Africa.

    Any idea why these would be pulled into a search for GA?

    April 18, 2019 at 6:14 am #481520

    Joy
    Buyer
    Post count: 1076

    Hi again, you can disregard…this just leaves too much room for error. I will just use direct location pages instead. Thank you.

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