Turn OFF Notifications?

Sounds good. Thanks for looking into it. Keep me posted please. Cheers.

Meant to say @guust in my last reply (stupid complete on my phone). Cheers my friend.

Why not just turn off the javascript warning??? I mean, why do you need it anyway? The user can only choose what’s available in the drop down anyway. There are no other options, which effectively limits the user to what’s available. The process itself is very user intuitive. It’s the warning that throws you off. So, just turn if OFF.

Okay, nice thought, but the way it’s being done right now makes the user think there’s an error.

If it’s to promote a better package, the delivery needs to be different.

Hi @paolo

I’m just trying to help with suggestions to improve GD. You see, it doesn’t matter what logic you throw at it (i.e. “because there is an error”). In coding terms, you and I know that, but that’s not what counts. What matters is the user experience.

Take me for example. I own GD and have been learning to launch it on my site. Even with that knowledge I still didn’t know the purpose of the message was to encourage me to upgrade. I just thought it was preventing me from completing the process. The result is, the user gets confused and simply backs out of the listing process. That’s the last thing you want.

There’s a link to a video I created at the bottom of this message. Watch it and you see that as soon as I select the APPROPRIATE category for my listing (i.e. a dirt bike, listed under motorcycles), in mid-selection I instantly get an error that says “You have reached the category limit of 1 category.” That made me feel like I did something wrong, when I was logically doing exactly what I was supposed to do in order to categorize my listing correctly. That is not intuitive or logical. If that’s my user experience, I know others will likely have the same experience. A confusing experience is the last thing you want for your users.

I suggest the following:

1. Create IF/THEN logic in the javascript. It might say… IF if the category is a child category of a parent category, THEN it is considered one category.

Regarding the upsell message. There has to be a better way to provide an option to upgrade, or at least educate the user on the package he/she is purchasing. I suggest it be done in the package descriptions when the user is making a selection. That is the time to upsell the user. Trying to upsell someone in the middle of processing a listing is just plain disruptive and annoying. People hate that. But if you insist on including the pop-up upsell message, then let the webmaster of the website turn it ON or OFF depending on his/her preference.

A listing process should be clean, simple, fast, and intuitive. You want people to enjoy using it, and think “Wow, that was easy. I think I’ll list another item.” Hitting someone with error messages in the middle of the process is not an enjoyable experience. There’s too many options on the internet, and they will just go somewhere else.

I love GD the more and more I use it. I’m on your side. I’m hoping to help you make it better.

Here’s the video I mentioned: https://db.tt/Jr7qrRROt

Thanks for the help.

Cheers.