Unable to add user

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 8 years, 5 months ago.

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  • May 1, 2016 at 3:17 am #182937

    shelterday
    Expired Member
    Post count: 7

    GD is all up-to-date on our site, but we recently started having a problem with adding users. We are unable to add a user. When we try to add, we get the following error message.

    ERROR: Please enter a password.

    When we click the “show password” button, nothing happens.

    See screenshot – https://snag.gy/8cWmNh.jpg

    This is our website – http://www.shelterday.org

    May 1, 2016 at 3:23 am #182938

    shelterday
    Expired Member
    Post count: 7

    Please close this support request. We have identified the plugin that was causing this problem.

    May 1, 2016 at 3:25 am #182939

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

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