40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Unable to deactivate old plugin license

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 8 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • April 21, 2016 at 6:08 pm #168206

    budofinder
    Expired Member
    Post count: 25

    Hello,

    I have WP 4.5 with GeoDirectory 1.6.0 installed. My subscription has expired a month ago and I purchased a new one today. However, I’m still not able to update the plugins because I can’t deactivate old licenses and replace them with new ones. When I attempt to deactivate a license I get: “License not deactivated. Please seek support.” message.

    This also holds for other GD plugins that I have installed like claim manager, Events manager etc.

    April 21, 2016 at 9:50 pm #168300

    Paolo
    Site Admin
    Post count: 31206

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    April 22, 2016 at 3:00 am #168467

    budofinder
    Expired Member
    Post count: 25

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    April 22, 2016 at 3:14 am #168470

    Paolo
    Site Admin
    Post count: 31206

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount