40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Unable to export CSV

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 8 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • July 23, 2016 at 7:50 am #232252

    Ding Hua
    Expired Member
    Post count: 152

    Hi , I am receiving below error after I click export button.

    ERROR: Could not create csv file. This is usually due to inconsistent file

    Any idea how to fix it ?

    July 23, 2016 at 8:09 am #232255

    Guust
    Moderator
    Post count: 29970

    Can you post URL and WP admin details in a private reply, then we can have a look for you.
    It seems you were able to export a few before then?

    July 23, 2016 at 9:55 am #232325

    Ding Hua
    Expired Member
    Post count: 152
    This reply has been marked as private.
    July 23, 2016 at 5:11 pm #232423

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    this is a server problem. Make sure the application has permission to create files within the server.

    this is the folder that needs to be made writable : wp-content/uploads/cache/

    You should ask for support to your hosting provider for that.

    Let us know if this helps.

    July 24, 2016 at 9:13 am #232626

    Ding Hua
    Expired Member
    Post count: 152

    Hi Palo,

    Yes.
    It worked after I changed the permission.

    Thanks.

    July 24, 2016 at 3:12 pm #232787

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount