Unable to sign in

This topic contains 3 replies, has 2 voices, and was last updated by  Kor 6 years, 8 months ago.

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  • February 26, 2018 at 10:13 am #419236
    February 26, 2018 at 12:41 pm #419261

    Kor
    Moderator
    Post count: 16516

    Hi dermodent,

    Thanks for reaching us. If you did not change the login credentials, it should be working. Could you please share it here in private reply and I’ll test it out?

    Thanks!

    February 26, 2018 at 3:24 pm #419280

    dermodent
    Free User
    Post count: 1
    This reply has been marked as private.
    February 26, 2018 at 3:38 pm #419281

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’m getting “Invalid Username/Password.”. Could you try resetting the password using the forget password link? As far as I know, GD doesn’t interfere with login credentials.

    Thanks!

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