unable to upload image

This topic contains 16 replies, has 3 voices, and was last updated by  Kor 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #475229

    Siow Yih Yong
    Free User
    Post count: 11

    Hi,

    I try upload few photo, but is all fail. how can help?

    Thanks.

    #475243

    Kor
    Moderator
    Post count: 16516

    Hi Siow Yih Yong,

    Thanks for your post. Kindly share your Website WP admin access here in private reply and we’ll check this out for you.

    Thanks!

    #475255

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475259

    Alex Rollin
    Moderator
    Post count: 27815

    I can’t load the site, getting a timeout.
    Let us know when the site is up again

    #475262

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475274

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #475276

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475284

    Kor
    Moderator
    Post count: 16516

    Hi Siow Yih Yong,

    Thanks for your reply. I’m able to login and replicate the said issue. Could you try deactivating non-gd plugins one by one and see if it fixes it?

    #475285

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475287

    Kor
    Moderator
    Post count: 16516

    Hi Siow Yih Yong,

    Could you grant me the permission to check this out? Example, deactivating plugins/ switching theme

    Thanks!

    #475288

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475372

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #475481

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475492

    Siow Yih Yong
    Free User
    Post count: 11
    This reply has been marked as private.
    #475498

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 17 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount