unexpected frame

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June 4, 2018 at 8:08 am #433501

Daniele Del Bianco
Full Member

Post count: 45

Hi guys!

I have recently discovered that a strange thing happened to one of my listings. One shows also the text of another tab and a grey frame is appeared.

You can see it more clearly in the photo: the tab “obstacles” includes also the text inserted in the tab “Solutions and good practices”. The grey frame is also visible.

As far as I know, this thing is happening only for this listing. I checked the back office and everything is in order (the text, the format, etc.)

Would you be so kind to help me out with this?

Thanks a lot!

June 4, 2018 at 8:29 am #433504

Kor
Moderator

Post count: 16516

Hi Daniele,

Thanks for your post. Kindly share your Website URL in question and also a WP admin login credentials in private reply so that we could help you with this.

Thanks!

June 5, 2018 at 12:08 pm #433762

Daniele Del Bianco
Full Member

Post count: 45

This reply has been marked as private.

June 5, 2018 at 12:30 pm #433769

Guust
Moderator

Post count: 29970

You have selected to show some of the content in the More Info tab, so that is why it is there.
You have renamed the tabs in the Custom Post Settings, instead of creating tabs with fieldsets.

Please review
https://wpgeodirectory.com/docs/core-place-settings/#fieldset
https://wpgeodirectory.com/docs/core-place-settings/#show

Thanks

June 26, 2018 at 10:13 am #436210

Daniele Del Bianco
Full Member

Post count: 45

thanks for your message. I am sorry but I am having troubles to understand what’s wrong and why this happen all of a sudden.
Why do I see a list of stuff in my tab “Obstacles”? I have created new fields in the “places” form to insert the specific information I wanted to show… Can I get some more advice please?
Thanks a lot

June 26, 2018 at 1:49 pm #436231
Kor
Moderator

Post count: 16516
Hi there,

Ok, done. Could you please check? I’ve inserted the custom CSS code into Gd > Design > Scripts > Custom Style CSS.
```
.geodir-company_info {
    border: 0px #ddd solid!important;
}
```
June 26, 2018 at 1:59 pm #436233

Daniele Del Bianco
Full Member

Post count: 45

Hi,

thanks for the effort but nothing seems to have changed here…

http://cbc.isig.it/places/sweden-2/haparanda-1/education/free-attendance-across-the-border-on-comprehensive-school-sweden-finland/#post_info

June 26, 2018 at 2:56 pm #436244

Guust
Moderator

Post count: 29970

Kor, I don’t have good access for the moment, but have a look at
GD > Custom Post Types, and how the default tabs have been renamed.
That is mistake 1.
Then have a look at the custom fields, there are no fielders, and all fields are added to the “more info” tab.
That is mistake 2.

Thanks

June 26, 2018 at 2:56 pm #436245

Alex Rollin
Moderator

Post count: 27815

Hello,

The settings have been changed, somehow, but you can change them again as you like.

Inside the “Settings” for each CPT’s custom fields there is the option to “Show in what locations” and the option “More info” tab has been selected, which has been renamed in the CPT options.

You can

1. Change the name of the tab back to More info (or whatever you like) in the Custom Post Type advanced settings
2. Visit the “Places Settings” (or other CPT settings) custom fields tab and adjust the “Show in what locations” value for each field to add or remove it from the “More info tab”

June 26, 2018 at 2:57 pm #436246

Kor
Moderator

Post count: 16516

This reply has been marked as private.

June 26, 2018 at 3:26 pm #436250

Daniele Del Bianco
Full Member

Post count: 45

Dear Kor,
thanks so much for the effort.

Dear Alex,
thank you for taking the time and explaining step by step what I did wrong and how to correct my mistakes. It was much helpful.

Dear Guust,
thanks for the assistance, even though I do not fully appreciate youe way of dealing with customers.

Anyway, the site is working now!

June 26, 2018 at 4:09 pm #436254

Alex Rollin
Moderator

Post count: 27815

Hey! Glad you got it working. We are all happy about that! 🙂

June 27, 2018 at 7:28 am #436301

Daniele Del Bianco
Full Member

Post count: 45

Dear Alex, one more question (mostly aestethics, but anyway…)
in the “Obstacles” tab (former More Info) there is still a grey line at the bottom of the section, I guess it has to do with the fielder…
Is there a way to deactivate it?
Thanks again!

June 27, 2018 at 8:02 am #436311
Kor
Moderator

Post count: 16516
Hi Daniele,

Try using the custom CSS code and see if it helps. Remember to clear your cache 🙂
```
.geodir-company_info .geodir_more_info {
    border-bottom: 0px solid #eee;
}
```
June 27, 2018 at 8:34 am #436315

Daniele Del Bianco
Full Member

Post count: 45

Css code inserted, cache cleared…

It works! Thanks so much Kor!
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