Update Error

This topic contains 4 replies, has 3 voices, and was last updated by  Simone 9 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #34379

    directory
    Expired Member
    Post count: 1502

    I tried updating my site a few times but this error keep showing up:

    An error occurred while updating GeoDirectory Review Rating Manager: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    I get the same error for the other addons.

    Is there something wrong with my subscription?

    #34387

    Simone
    Expired Member
    Post count: 3515

    Hello, please try to run the GD Tool “Clear all GD version numbers”
    If you’re using your email as username try to use your username (manilaboy in this case).

    #34458

    Paolo
    Site Admin
    Post count: 31206

    Where you able to update?

    Let us know,

    Thx

    #34528

    directory
    Expired Member
    Post count: 1502

    Thank you, guys. I was able to update but it took several tries. It only worked when I re-saved auto update settings. Is this a common issue?

    #34545

    Simone
    Expired Member
    Post count: 3515

    sometime it happens 🙂

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount