Update Issues

This topic contains 12 replies, has 2 voices, and was last updated by  Guust 7 years, 7 months ago.

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  • August 28, 2017 at 4:17 am #393152

    kerry
    Lifetime Member
    Post count: 138

    I updated and got a fatal error message and lost coupons. I do offer coupons and can’t find them anymore. Not where you added them on and they are no longer on my site.

    August 28, 2017 at 4:18 am #393154

    kerry
    Lifetime Member
    Post count: 138
    This reply has been marked as private.
    August 28, 2017 at 4:19 am #393155

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details and FTP details too in a private reply and we will have a look.
    Thanks

    August 28, 2017 at 4:33 am #393156

    kerry
    Lifetime Member
    Post count: 138
    This reply has been marked as private.
    August 28, 2017 at 4:45 am #393160

    Guust
    Moderator
    Post count: 29970

    I cannot find any errors?
    Your coupons are at Invoicing > Discounts.

    Is there still any issue?

    August 28, 2017 at 4:56 am #393164

    kerry
    Lifetime Member
    Post count: 138

    Where is that? It used to be Prices and Payments. I do Not see an Invoicing.

    August 28, 2017 at 5:00 am #393165

    Guust
    Moderator
    Post count: 29970

    Please see image:

    August 28, 2017 at 5:20 am #393167

    kerry
    Lifetime Member
    Post count: 138

    Ok I found it but is has different guidelines. In the past I was able to offer a one year free to certain customers. It starts the day they sign up and ends one year later. Here they are asking me to give a spcific start date and end date (Enter the expiration date for this discount code in the format of yyyy-mm-dd. Leave blank for no expiration). When and where does the coupon show up? I have already told clients to enter the old way. A mess for me. Do I have to use this? Clients sign up at their covience so I do not have a start date.

    August 28, 2017 at 5:29 am #393168

    Guust
    Moderator
    Post count: 29970

    The Invoicing Discounts are exactly as the old GD Coupons.
    They will be applied at the checkout stage of the submission process – just like before.
    In the past you would have given a 100% discount for a one year GD paid package.
    Nothing has changed: select the items where the discount can be used, and a 100% discount used for a one year package will give a one year free.
    There is no need to add start or end dates for the discounts if you don’t want them to expire.

    Your clients will not see any difference.

    Thanks

    August 28, 2017 at 5:41 am #393170

    kerry
    Lifetime Member
    Post count: 138

    So there will be a place to put in the actual coupon code when they checkout, correct. I have given clients different instructions and I want to make sure the info is accurate for the new instructions I send.

    August 28, 2017 at 5:43 am #393172

    Guust
    Moderator
    Post count: 29970

    I suggest you run a test submission so you understand the new system after setting it up:
    https://wpgeodirectory.com/payments-manager-v2-setup/

    Thanks

    August 28, 2017 at 8:39 am #393182

    kerry
    Lifetime Member
    Post count: 138

    I tested it and it did work as you said. I did notice something new that wasn’t working. When adding a new page and the person doesn’t fill in a mandatory item it does not flag it like it used to (telling what needs to be done). It just stops in the middle of the page. I also noticed this on the checkout page.

    August 28, 2017 at 10:17 am #393188

    Guust
    Moderator
    Post count: 29970

    When I try that I get the error messages showing, see images.
    What browser are you using? Cleared all caches?

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