Update Listings Not Works

This topic contains 12 replies, has 4 voices, and was last updated by  Kiran 5 years, 8 months ago.

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  • April 17, 2019 at 9:34 am #481299

    Vincenzo Pezzella
    Expired Member
    Post count: 84

    Hello to everybody, I have a BIG problem with my GDV2.
    When I update my listings, clicking on “Update” button, nothing is happening and listing, after reload, returns exactly as it was before the changes.
    How could I fix this? It’s very important for me to fix this, I have 4000+ places to modify and geolocate but, at the moment, is not possible.
    If You want to check it I send You my admin access data (website is under construction).

    April 17, 2019 at 2:54 pm #481373

    Kor
    Moderator
    Post count: 16516

    Hi Vincenzo,

    Thanks for your post. Yes, please share your Website WP admin access here in private reply and list the steps to replicate it.

    Thanks!

    April 17, 2019 at 3:11 pm #481384

    Vincenzo Pezzella
    Expired Member
    Post count: 84
    This reply has been marked as private.
    April 17, 2019 at 4:39 pm #481408

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 17, 2019 at 5:24 pm #481422

    Vincenzo Pezzella
    Expired Member
    Post count: 84

    All my listings are imported, are more than 6000.
    Ok, I try to deactivate all non GD plugin to know which is one that make trouble..if I do not fix in this way I’ll write to You.

    April 18, 2019 at 8:18 am #481529

    Vincenzo Pezzella
    Expired Member
    Post count: 84
    This reply has been marked as private.
    April 18, 2019 at 12:09 pm #481552

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, we will also need FTP to debug the issue.

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password:

    April 18, 2019 at 12:51 pm #481569

    Vincenzo Pezzella
    Expired Member
    Post count: 84
    This reply has been marked as private.
    April 18, 2019 at 4:23 pm #481584

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 18, 2019 at 7:20 pm #481628

    Vincenzo Pezzella
    Expired Member
    Post count: 84

    Ok, tell me when developers fix this bug, please.

    April 20, 2019 at 11:58 am #481892

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    April 21, 2019 at 9:42 am #481984

    Vincenzo Pezzella
    Expired Member
    Post count: 84

    Hello Kiran, I try to update a place (Gelateria Irvi’s Caffè) to check but still not works: address and city do not save into their fields for geolocation and text I add in the editor save partially, with a popup message like “Your description limit is 100 words” or something else.

    April 22, 2019 at 12:33 pm #482104

    Kiran
    Moderator
    Post count: 7069

    Hello,

    I checked in database for “Strutture” posts. I found that in wpxn_posts posts it has around 4500 items for gd_place post type, but in wpxn_geodir_gd_place_detail table it has only around 1500 items.

    How you created this listings? I have created new listing https://glutenfreeyes.com/wp-admin/post.php?post=12767&action=edit and it exists in both table. It successfully allows to edit and it also updates data.

    For the listing which has issue in update has no records available in wpxn_geodir_gd_place_detail table.

    Do you have v1 database so we can check old database?

    Regards,
    Kiran

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