Update Problems

This topic contains 6 replies, has 3 voices, and was last updated by  Simon Skull 8 years, 3 months ago.

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  • November 30, 2016 at 7:22 pm #315985

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    Updating plugin and core is fine (1.6.11) but when trying to update others I get message ‘Update Failed: Download failed. Unauthorized’ – Have I missed something?
    Cheers
    Simon

    December 1, 2016 at 3:31 am #316314

    Kor
    Moderator
    Post count: 16516

    Hi Simon,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    December 1, 2016 at 7:29 am #316404

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 1, 2016 at 2:09 pm #316577

    Paolo
    Site Admin
    Post count: 31211

    Please try to deactivating and reactivating the licenses, they are probably only active for the live domain.

    Let us know,

    Thanks

    December 1, 2016 at 2:22 pm #316584

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    Quite right – Didn’t think of the obvious problem.
    All sorted.
    Cheers
    Simon

    December 1, 2016 at 4:19 pm #316648

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    Going through and Claims Manager has been ‘updating’ for some time now so presume stuck somehow – What’s best procedure for sorting this?
    Cheers
    Simon

    December 1, 2016 at 5:43 pm #316686

    Simon Skull
    Full Member
    Post count: 177

    Cancel last post – All seems to be resolved now.

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