updates failed

This topic contains 7 replies, has 3 voices, and was last updated by  John Marston 7 years, 9 months ago.

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  • Author
    Posts
  • #382999

    John Marston
    Full Member
    Post count: 170

    I’m getting ‘Update Failed: Download failed. Unauthorized’ on booster, claim, and location plugins

    #383004

    Kor
    Moderator
    Post count: 16516

    Hi John,

    Please use this plugin to update https://wpgeodirectory.com/wp-easy-updates/ and please also check all licenses.

    #383022

    John Marston
    Full Member
    Post count: 170

    Yes on both of those. What next?

    #383037

    John Marston
    Full Member
    Post count: 170
    This reply has been marked as private.
    #383040

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide at least 1 link and admin credentials so that we can check.

    Thanks

    #383060

    John Marston
    Full Member
    Post count: 170
    This reply has been marked as private.
    #383061

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the license of the location manager is only active for:

    boatbayarea.com/
    and
    boatsouthsound.com/

    You probably copied over the database of another website and didn’t activate the licenses on the new domain.

    You’ll to deactivate the license that is showing now and add it again to activate the new domain.

    Let us know how it goes,

    Thanks

    #383078

    John Marston
    Full Member
    Post count: 170
    This reply has been marked as private.
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