Updates Failing – Multiple

This topic contains 5 replies, has 2 voices, and was last updated by  Matt Gray 8 years, 11 months ago.

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  • #168079

    Matt Gray
    Expired Member
    Post count: 131

    Hello,

    I am getting error messages on 7 of my updates. Here is the message:

    Updating Plugin Stripe Payment GeoDirectory Add-on (7/7)
    Downloading update from https://wpgeodirectory.com/edd-sl/package_download/MTQ2MTM4NDkwOToyOGQwNWM1ODg2NmEzNjNlYzI2NjYwY2Q3MTFlZjZjODo2NTg5MTphNThhZmMyZmVkZjBlNGM4MTg1MDdmNTAzNTU0NGIzZTo=…
    An error occurred while updating Stripe Payment GeoDirectory Add-on: Download failed. Unauthorized

    Do you want backend credentials?

    Thank you in advance.

    #168080

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    #168291

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    make sure licenses in GD >> Auto Updates / licenses are activated. If you changed domain name, make sure to deactivate them and reactivate them.

    Now for example the Stripe add-on license is only activated for : demo2-plusorigin.us

    Let us know,

    Thanks

    #168438

    Matt Gray
    Expired Member
    Post count: 131

    Hey Paolo,

    That all worked! Thank you.

    Do you think this is why I am getting the Internal Server Error with my other problem?

    Let me know. Thanks.

    #168443

    Paolo
    Site Admin
    Post count: 31211

    Hi, no that can’t have anything to do with it.

    Thanks

    #168819

    Matt Gray
    Expired Member
    Post count: 131

    Hey Paolo,

    This is really weird. Everything seems to be working now. The “internal server errors” have all gone away. I am not sure what happened?

    Maybe because the stripe account was to the wrong site: demo2-plusorigin.com and now I transferred it? You don’t think that was the problem?

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