Updates still not working … come in guys please

This topic contains 2 replies, has 2 voices, and was last updated by  Paolo 8 years, 9 months ago.

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  • June 28, 2016 at 6:53 pm #217661

    madco
    Expired Member
    Post count: 12

    Hi Chaps

    Please can you help sort out why the auto updates are not working on my site despite me being subscribed?

    I will send you logins privately … please can we do a long term fix so i do not keep getting this problem.

    Many thanks

    Keiran

    June 28, 2016 at 6:53 pm #217662

    madco
    Expired Member
    Post count: 12
    This reply has been marked as private.
    June 28, 2016 at 8:42 pm #217715

    Paolo
    Site Admin
    Post count: 31211

    Hi Madco,

    license are not entered nor activated for any of your add-ons.

    Please copy and paste each license key that you find here, in GeoDirectory >> Auto Updates / Licenses and activate them.

    Auto update should start working fine. If you ever renew your membership, make sure to enter the old subscription license key to renew them all, otherwise you would be buying a new subscription with new license keys.

    Let us know how you went,

    Thanks

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