Upload error

This topic contains 7 replies, has 3 voices, and was last updated by  Thomas 7 years, 8 months ago.

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  • November 18, 2017 at 8:03 am #405849

    Thomas
    Full Member
    Post count: 4

    Hello,

    if I upload photos from mobile phones (saved by the camera app), the following error message appears within the preview. If I edit and save the same photo by another app, it works. It is independent of the file size. I tested it with Samsung and Huawei mobile phones. Does anyone know a solution?

    Best regards,
    Thomas

    Warning: getimagesize(Array ( [error] => Die hochgeladene Datei konnte nicht nach wp-content/uploads/2017/11/temp_3 verschoben werden. ) x): failed to open stream: No such file or directory in …/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1027

    November 18, 2017 at 8:59 am #405860

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    There are couple of possibilities for this error, and they are seemingly unrelated.

    Old Version: Please make sure you a re running the latest versions of WP and GD.

    Cache: Next, please clear your browser cache.

    Browser: Try it with a different browser

    Google API Key: Check your chrome console and make sure you aren’t getting errors for permissions restrictions on your Google Key. If you are, then be sure to address that with a new key, and grab it through GD so it gets all needed permissions associated.

    Still Not Working: Make a private reply with your site URL and Admin credentials and we can take a look. If it is a plugin conflict, we will also need FTP access to diagnose.

    November 18, 2017 at 9:32 am #405869

    Thomas
    Full Member
    Post count: 4
    This reply has been marked as private.
    November 18, 2017 at 10:04 am #405872

    Thomas
    Full Member
    Post count: 4
    This reply has been marked as private.
    November 18, 2017 at 2:45 pm #405889

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 18, 2017 at 2:47 pm #405891

    Thomas
    Full Member
    Post count: 4
    This reply has been marked as private.
    November 18, 2017 at 4:37 pm #405927

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It seems to be something in the geodir_exif() function, it might be a missing exif function on the server.

    I have disabled that function which flips the image if the phone data tells it to by changing this line
    $fixed_file = geodir_exif($_FILES[$imgid . ‘async-upload’]);
    to
    $fixed_file = $_FILES[$imgid . ‘async-upload’];

    This will be remove on the next update but i’ll take a closer look at this on monday.

    Thanks,

    Stiofan

    November 18, 2017 at 5:06 pm #405930

    Thomas
    Full Member
    Post count: 4

    Hello Stiofan and Alex,

    it works! Thank you very much for your great support and this fantastic plugin.

    Have a nice weekend!

    Thomas

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