40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Upload problem/question with IMAGE and certain listngs

This topic contains 13 replies, has 3 voices, and was last updated by  Paolo 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 27, 2016 at 4:52 pm #180126

    Bob Randklev
    Expired Member
    Post count: 13

    I was able to upload my list of a few hundred places just fine.

    Next I removed them all and updated my spreadsheet and 1/2 of my listings have an image specified.

    When I upload NONE of them show an image??? I confirmed when I exported the places and nothing.

    Now if I upload 10 listings ALL with images it works.

    Is there a limitation if you use the IMAGE column that ALL listings must have an image?

    We are “attempting” to create a master .csv file with all listings. Some with post content, some not, some with images, some not and then upload and contact the business owners to claim their listings.

    Or is there a better import tool to populate the DB?

    April 27, 2016 at 5:08 pm #180168

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    in the CSV you should only specify the file name of the image (not a URL) and after importing the CSV the script tells you were to upload the files via FTP.

    Is that what you did?

    If yes, please provide a copy of the CSV that you are trying to import, a link and admin credentials and we’ll let you know what the problem is.

    Thanks

    April 27, 2016 at 5:17 pm #180173

    Bob Randklev
    Expired Member
    Post count: 13

    Yes I specified the image(not a url), per my post my test of 10 listings worked
    Yes I uploaded to the directory and my test worked so I know it’s working.

    So then I uploaded 574 listings but only 400 had images…

    After import completed none of them had an image and the export confirmed.

    It’s like the entire column needs to be blank or some image needs to be listed… is that correct or should it not matter?

    April 27, 2016 at 5:25 pm #180175

    Paolo
    Site Admin
    Post count: 31206

    it should not matter, image is not a mandatory field, so if there is it should import it and if there isn’t it should do nothing.

    April 27, 2016 at 10:14 pm #180475

    Guust
    Moderator
    Post count: 29970

    Can you check again that you uploaded the images to the correct folder after importing the CSV file, it is a separate process. See https://wpgeodirectory.com/docs/core-export/#images

    When you finished uploading your CSV file, you need to upload your images by FTP into the upload folder for the current month; the folder location will be in this format:
    /wp-content/uploads/year/month, for example /wp-content/uploads/2014/11

    April 28, 2016 at 3:04 pm #181168

    Bob Randklev
    Expired Member
    Post count: 13
    This reply has been marked as private.
    April 28, 2016 at 4:04 pm #181198

    Bob Randklev
    Expired Member
    Post count: 13

    Update: I was able to find the 2 invalid characters so now I can successfully import the 574 listings and I get the message to upload images but the images are not stored on the import.

    I exported the 574 and the image column was blank?

    I copy/pasted into the exported list and filled in each blank to make sure there were no blanks.

    I was able to update the listings and now the photos show.

    I’m going to test but I’m seeing if you use the IMAGE field you cannot have any blanks.

    April 28, 2016 at 5:20 pm #181217

    Bob Randklev
    Expired Member
    Post count: 13
    This reply has been marked as private.
    April 28, 2016 at 5:28 pm #181221

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve flagged this for the developers. They’ll let usk now asap.

    Thanks

    May 2, 2016 at 4:14 pm #183784

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m really sorry for the late reply, if you provide FTP details our developers will update our patch that debugs logs for listing that causes error.

    Let us know,

    Thanks

    May 3, 2016 at 1:37 pm #184215

    Bob Randklev
    Expired Member
    Post count: 13
    This reply has been marked as private.
    May 6, 2016 at 7:03 pm #185857

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    May 9, 2016 at 3:09 pm #187138

    Bob Randklev
    Expired Member
    Post count: 13

    Thanks for the follow up, I’ll watch closer on our next import with a partial list…. and I’ll try to find the logs they are talking about if the problem comes up again.

    May 9, 2016 at 6:36 pm #187256

    Paolo
    Site Admin
    Post count: 31206

    Ok thanks!

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount