Upload stalls after 54 lines

This topic contains 13 replies, has 3 voices, and was last updated by  Kiran 7 years, 4 months ago.

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  • June 22, 2017 at 1:06 pm #384334

    westweb
    Free User
    Post count: 18

    I’m uploading 249 places via a CSV.

    It works perfectly fine without image file reference and all the place and information are uploaded. However once I add more that 50 image file reference the upload will stop on no. 54

    I’ve upped the memory to 512m and still no good

    Any ideas?

    June 22, 2017 at 5:45 pm #384370

    Paolo
    Site Admin
    Post count: 31206

    hi,

    please provide a copy of the CSV file with the images. A link and admin credentials in a private reply and we will follow up.

    Thanks

    June 23, 2017 at 10:01 am #384452

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 23, 2017 at 7:05 pm #384552

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    there are several things wrong in that file.

    1 If you want to import new listings there should be no ID (1st column)

    2 Normally there is no author with ID 0. All authors ID uìmust be real.

    3 For the images you should only reference the file name, the path where to upload them will be provided by the application.

    Let me know how it goes after correcting the issues above.

    Thanks

    June 26, 2017 at 10:41 am #384721

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 26, 2017 at 10:45 am #384724

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 26, 2017 at 5:30 pm #384776

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    there are still IDs and full images with full path. Please send the file fully corrected and I’ll try it on your website directly.

    Thanks

    June 27, 2017 at 1:50 pm #384840

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 27, 2017 at 4:53 pm #384872

    Paolo
    Site Admin
    Post count: 31206

    If you want to update some listings, only the listings to be updated should have an ID. All the other shouldn’t have it, because its the system that assign DB ids.

    I asked to the developers to follow up.

    They’ll let you know what the error is asap.

    Thanks

    June 28, 2017 at 4:10 am #384949

    Kiran
    Moderator
    Post count: 7069

    Hi Cameron,

    Tried importing a CSV file in my test site and there is no problem there. Let us provide FTP details so we can look into more.

    Kiran

    June 28, 2017 at 9:01 am #384970

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 28, 2017 at 2:11 pm #385009

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 28, 2017 at 4:10 pm #385025

    westweb
    Free User
    Post count: 18
    This reply has been marked as private.
    June 29, 2017 at 7:50 am #385100

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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