Uploading Images and then Logo Trickery

This topic contains 10 replies, has 3 voices, and was last updated by  Kiran 5 years, 10 months ago.

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  • April 24, 2019 at 4:39 am #482449

    Jeff Adams
    Free User
    Post count: 1780

    I have noticed several times now when I’m uploading images, if I delete an image after they’ve uploaded (before submitting) they don’t delete. The image still appears there.

    Please help me resolve this. You can replicate this by adding multiple images and then deleting some before submitting. Then submit, then review the listing and the image will still be there.

    April 24, 2019 at 4:39 am #482450

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    April 24, 2019 at 5:31 pm #482596

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    are you doing this from the front end or from the back end?

    Let us know.

    Thanks

    April 27, 2019 at 10:09 am #483158

    Jeff Adams
    Free User
    Post count: 1780

    I’m doing it from the front end. I’m logged in as admin and doing all from front end.

    April 27, 2019 at 3:51 pm #483186

    Paolo
    Site Admin
    Post count: 31211

    I just did a test and worked as expected. Either you tell us how to recreate the problem 100% of times, or it won’t be possible for us to fix it.

    Thanks

    April 27, 2019 at 8:55 pm #483235

    Jeff Adams
    Free User
    Post count: 1780

    Thanks for looking into this. I deleted your test listing, did you add more than one image to the gallery and then delete one? I’ll try to recreate it in a video…

    In the future please remove your test listings on sites when you’re done or make them draft so they’re not showing on the site. I was working last night from 4pm until 6am in the morning shooting and all of it was to promote this new site and then I wake up to the most recent listing being a big test.

    April 27, 2019 at 8:56 pm #483236

    Jeff Adams
    Free User
    Post count: 1780

    Oh, and when I deleted your test listing I got this “undefined” message. I also got a similar message recently after deleting and event. Both screen shots are attached.

    April 27, 2019 at 9:21 pm #483244

    Jeff Adams
    Free User
    Post count: 1780

    Ok, here’s a video showing the issue in action. The first time i added images and then deleted some it worked. But when I went back to re-add those images and then deleted the first one i reuploaded it that first one I reuploaded and deleted was still there. You can jump straight to that at the 2:15 mark. After that I tried to recreate it again and it deleted correctly. Then I tried again, this time with 4 pictures and removing two and all four were erroneously still there.

    So, the issue didn’t happen two times and it did happen two times in this video: https://youtu.be/d67JpkmnofI

    April 27, 2019 at 9:23 pm #483245

    Jeff Adams
    Free User
    Post count: 1780

    Also, I deleted the test listing in this video because this is a live site…

    April 27, 2019 at 9:24 pm #483247

    Jeff Adams
    Free User
    Post count: 1780

    And when I deleted my test listing I got that undefinied error again.

    April 30, 2019 at 12:27 pm #483668

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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