User Author page is empty

This topic contains 17 replies, has 3 voices, and was last updated by  Giri 7 years, 8 months ago.

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  • April 17, 2017 at 1:12 am #373773

    Nick Onajite
    Free User
    Post count: 15

    Hi,
    The user author page has no content and does not display any information (pic attached).
    The favorites and listings should be displayed as well as other information. Can someone please help me make this look presentable? I need to users to see their favorites and their listings.

    April 17, 2017 at 1:42 am #373779

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can check your settings.
    Thanks

    April 18, 2017 at 2:10 am #373971

    Nick Onajite
    Free User
    Post count: 15
    This reply has been marked as private.
    April 18, 2017 at 10:52 am #374009

    Guust
    Moderator
    Post count: 29970

    Not sure why that is happening really, possibly a conflict with another plugin.
    I’ll get Giri to have a look for you.
    Thanks

    April 18, 2017 at 11:11 am #374016

    Giri
    Expired Member
    Post count: 3155

    Hey Guys,

    The author page displays correctly.

    Its supposed to display like this.

    https://www.dropbox.com/s/wlidu0jskwp8wc8/Screenshot%202017-04-18%2016.38.40.png?dl=0

    In your screenshot, looks like that user marked a Place post type as favorite. So its only displaying “Places” link under Favorites.

    If you want to link directly to the favorite and listing pages, then please use the my dashboard widget.

    Hope that helps.

    Thanks

    April 18, 2017 at 11:51 am #374026

    Giri
    Expired Member
    Post count: 3155

    Hi nick,

    Guust pointed out that the listings link not getting displayed for user asw9vnel.

    I guess it could be a bug.

    I need to dump some variables to debug it. Can you provide your site FTP details?

    Thanks

    April 18, 2017 at 11:13 pm #374161

    Nick Onajite
    Free User
    Post count: 15
    This reply has been marked as private.
    April 19, 2017 at 12:16 pm #374211

    Giri
    Expired Member
    Post count: 3155

    Hi Nick, Your looks different because you might have customized the styles.

    And what’s the difference between places and listings?

    Listings is the common word for GD related post types.

    Places is the default post type

    You can have listings like Properties, Jobs etc

    Secondly, I just created a test account, as I did for the last example, and there’s no way I can access the user dashboard!

    Can you explain which page you are talking about when you mean User dashboard? Are you talking about the backend?

    Shouldn’t the login the user to the dashboard, where they view their favorites and listings?

    No.

    GD has a Dashboard widget. User need to select in the dropdown to redirect listings, reviews or favorites. Please take a look at the widget.

    PS: We have a addon called UsersWP. Its in Beta right now. You might wanna try that. Its lightweight buddypress alternative. It has profile and account pages for user.

    https://wpgeodirectory.com/support/topic/userswp-beta-gd-integration-uwp-recaptcha/

    April 20, 2017 at 1:14 am #374351

    Nick Onajite
    Free User
    Post count: 15

    Yes, I was talking about the back end for the user (author page), attached is a picture when a registered user is signed in, only ‘log out’ is displayed. How can the user navigate to their backend page?

    Also, can you provide me with a link to a documentation to use the dashboard widget? It is not very straightforward.

    Nick

    April 20, 2017 at 10:33 am #374392

    Giri
    Expired Member
    Post count: 3155

    Hi Nick,

    That looks not ok.

    Can you provide login credentials for that user?

    As for the widget, its called GD > Loginbox. Just drag and Drop in home page sidebar section.

    Sorry for the confusion.

    If user logged in it would display the My Dashboard widget. If not it will display loginbox.

    April 21, 2017 at 12:28 am #374526

    Nick Onajite
    Free User
    Post count: 15
    This reply has been marked as private.
    April 21, 2017 at 7:27 am #374541

    Giri
    Expired Member
    Post count: 3155

    Hi Nick,

    looks like something wrong with that user. Its not returning user id.

    I have tried the FTP credentials you provided. But it doesn’t have any files inside.

    Can you recreate that FTP? Please test and make sure it has files inside before posting the credentials here.

    Thanks

    April 22, 2017 at 8:52 pm #374805

    Nick Onajite
    Free User
    Post count: 15
    This reply has been marked as private.
    April 24, 2017 at 1:43 pm #375049

    Giri
    Expired Member
    Post count: 3155

    Hi Nick,

    This time, this username and password not working. Did you delete that account? I need that account to debug that issue

    https://wpgeodirectory.com/support/topic/user-author-page-is-empty/#post-374526

    April 25, 2017 at 12:40 am #375154

    Nick Onajite
    Free User
    Post count: 15
    This reply has been marked as private.
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