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User Dashboard "Add Listing" Not Visible on Desktop only Mobile

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

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  • October 17, 2018 at 4:12 pm #450114

    Darrell Aubert
    Buyer
    Post count: 8

    Hi There,

    I am experiencing an issue with the User Dashboard on desktop. The “Add Listing” and “Invoice History” will not appear when a user opens their dashboard on desktop. It will, however, appear when on the mobile version of the site. I have the proper settings in the Design > Navigation section of Geodirectory. I am running the Supreme Directory Theme. Any help would be greatly appreciated.

    October 17, 2018 at 4:26 pm #450121

    Kor
    Moderator
    Post count: 16516

    Hi Darrell,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    October 17, 2018 at 5:11 pm #450146

    Darrell Aubert
    Buyer
    Post count: 8
    This reply has been marked as private.
    October 18, 2018 at 5:37 am #450233

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 18, 2018 at 2:31 pm #450339

    Kor
    Moderator
    Post count: 16516

    Hi Darrell,

    I’ve checked your settings in GD > Design > home and I noticed that you’ve disabled the sidebar which is used to display the “GD Dashboard”. Are you aware of this? Or do you want me to re-enable it for you?

    Thanks!

    October 19, 2018 at 5:42 pm #450597

    Darrell Aubert
    Buyer
    Post count: 8

    Thank you Kor.

    However, I am not looking to have the “add listing” link appear in the main menu. I want it to appear in the dashboard for Authors. This function works fine on mobile, but not on desktop as I showed in my images above. For some reason, it is hidden on desktop.

    As for the sidebars, enabling or disabling them does not seem to do anything. The “add listing” function doesn’t work on desktop in the dashboard with or without the sidebars.

    October 19, 2018 at 5:43 pm #450598

    Darrell Aubert
    Buyer
    Post count: 8

    I have re-authorized the temporary admin login above if you’d like to take another look.

    Thank you!

    October 20, 2018 at 8:00 am #450643

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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