User Registration Error

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years, 7 months ago.

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  • August 16, 2017 at 7:10 pm #391519

    Chris Scarano
    Free User
    Post count: 36

    Suddenly getting user registration errors. We tested a number of weeks ago without any issue, not it would seem that we can’t register without error about entering full name etc. I attached two screenshots. One before and one after with the errors displayed.

    August 16, 2017 at 8:44 pm #391546

    Paolo
    Site Admin
    Post count: 31211

    Hi Chris,

    looks like a new plugin is adding wrong validation. Did you recently added any new plugin? Does the problem persist if you momentarily disable all non GD plugins?

    If you provide a link and admin credentials in a private reply, we will have a look.

    Thanks

    August 16, 2017 at 8:47 pm #391547

    Chris Scarano
    Free User
    Post count: 36

    Yes, it’s the wp-spam shield. Just figured it out. Thank you.

    August 16, 2017 at 8:53 pm #391552

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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