User Registration Error

This topic contains 3 replies, has 2 voices, and was last updated by Paolo 7 years, 8 months ago.

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Tagged: registration error

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August 16, 2017 at 7:10 pm #391519

Chris Scarano
Free User

Post count: 36

Suddenly getting user registration errors. We tested a number of weeks ago without any issue, not it would seem that we can’t register without error about entering full name etc. I attached two screenshots. One before and one after with the errors displayed.

August 16, 2017 at 8:44 pm #391546

Paolo
Site Admin

Post count: 31211

Hi Chris,

looks like a new plugin is adding wrong validation. Did you recently added any new plugin? Does the problem persist if you momentarily disable all non GD plugins?

If you provide a link and admin credentials in a private reply, we will have a look.

Thanks

August 16, 2017 at 8:47 pm #391547

Chris Scarano
Free User

Post count: 36

Yes, it’s the wp-spam shield. Just figured it out. Thank you.

August 16, 2017 at 8:53 pm #391552

Paolo
Site Admin

Post count: 31211

You are welcome 🙂
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