users adding incomplete url for links

This topic contains 10 replies, has 4 voices, and was last updated by  Kiran 6 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 11, 2019 at 1:08 pm #473981

    Josh Sandoz
    Full Member
    Post count: 69

    We are having two issues with the listing process:
    1. We have included fields for users to add urls linked to their facebook, twitter, and other social media accounts with instructions to include the full url in the field. In spite of the instructions, some users are not adding the urls correctly. When this happens, the user is not able to advance to the Preview screen when they click the Review Listing button. But there is no error message so they are not being prompted to fix the urls and have no idea why the site is not advancing to the review screen.
    2. The Preview Listing screen does not display a preview of the featured image. Is there a way to do that?
    Thanks!

    March 11, 2019 at 2:45 pm #473998

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    Thanks for your post. Could you share your Website WP admin access here in private reply so that I could try to replicate the said issue?

    WP Admin
    Login URL :
    Login Username :
    Login Password :​

    March 12, 2019 at 1:19 pm #474155

    Josh Sandoz
    Full Member
    Post count: 69
    This reply has been marked as private.
    March 12, 2019 at 10:56 pm #474220

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 13, 2019 at 1:38 pm #474324

    Josh Sandoz
    Full Member
    Post count: 69
    This reply has been marked as private.
    March 13, 2019 at 11:56 pm #474414

    Alex Rollin
    Moderator
    Post count: 27815

    The developers will take a look asap, thanks

    March 31, 2019 at 7:41 pm #477249

    Josh Sandoz
    Full Member
    Post count: 69

    Hi there,

    Were you able to find a solution to this?

    Thanks!

    March 31, 2019 at 8:45 pm #477263

    Alex Rollin
    Moderator
    Post count: 27815

    Hello, apologies for the delay, the developers are working on a solution.

    April 1, 2019 at 4:56 am #477285

    Kiran
    Moderator
    Post count: 7069

    Hello Josh,

    We are currently working on GeoDirectory v2. GeoDirectory v2 has some new advanced features implemented. It will be available in couple of days.

    The issue you mentioned will be fixed in GeoDirectory v2, because we have updated showing the listing preview.

    Regards,
    Kiran

    April 9, 2019 at 5:47 pm #479602

    Josh Sandoz
    Full Member
    Post count: 69

    Thanks for your message. If I am reading your response correctly, the update will address the issue of the preview not displaying the feature image, correct? I haven’t done the update yet.

    What about the other issue I raised: users are not able to tell if the failure of the listing to advance to the Review Listing screen is due to incomplete url. There is a popup notification but it disappears after some time. Is it possible for this error to function like other errors — can it appear in red rather than the popup notification.

    Thanks!

    April 11, 2019 at 11:24 am #480066

    Kiran
    Moderator
    Post count: 7069

    If I am reading your response correctly, the update will address the issue of the preview not displaying the feature image, correct?

    It shows feature image in the listing preview. In GeoDirectory it only changed the way of displaying preview of the listing.

    —

    What about the other issue I raised: users are not able to tell if the failure of the listing to advance to the Review Listing screen is due to incomplete url. There is a popup notification but it disappears after some time. Is it possible for this error to function like other errors — can it appear in red rather than the popup notification.

    In GeoDirectory v2 it shows error at the bottom each relevant field.

    We recommend you to try GeoDirectory v2 on your test site to know more how it working.

    Thanks,
    Kiran

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount