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Users Unable to Sign Up

This topic contains 8 replies, has 2 voices, and was last updated by  Paolo 8 years, 4 months ago.

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  • Author
    Posts
  • December 21, 2016 at 4:23 pm #328392

    James Johnson
    Buyer
    Post count: 15

    I’m running GeoDirectory Version 1.6.15. When a user gets to the Sign Up Now page to post a new Directory listing and fill out the signup form they get error messages saying that form fields aren’t completed, even though those form fields doesn’t exist on the signup form (see screen shot). What do I do to fix this?

    December 21, 2016 at 7:11 pm #328444

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    usually this is caused by a conflict with another plugin.

    Please provide a link and admin credentials in a private reply and we will have a look.

    Thanks

    December 21, 2016 at 7:14 pm #328447

    James Johnson
    Buyer
    Post count: 15
    This reply has been marked as private.
    December 21, 2016 at 7:51 pm #328471

    Paolo
    Site Admin
    Post count: 31211

    and the link?

    December 21, 2016 at 8:00 pm #328473

    James Johnson
    Buyer
    Post count: 15
    This reply has been marked as private.
    December 21, 2016 at 8:28 pm #328486

    Paolo
    Site Admin
    Post count: 31211

    Please try to disable WP-SpamShield.

    Let us know if that was it.

    Thanks

    December 21, 2016 at 8:29 pm #328487

    Paolo
    Site Admin
    Post count: 31211

    p.s. also w3 total cache is not compatible with GeoDirectory. You should disable and clear all caches, deactivate and finally delete both the plugin and all folders and files it created in wp-content. Wp Super Cache is compatible.

    Thanks

    December 21, 2016 at 8:43 pm #328490

    James Johnson
    Buyer
    Post count: 15

    It looks like disabling the WP Spam Shield fixed it. thanks

    December 21, 2016 at 8:44 pm #328492

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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