V1.6.6 Update Licence Problems

This topic contains 2 replies, has 2 voices, and was last updated by  Craig Fryer 8 years, 6 months ago.

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  • September 3, 2016 at 12:05 am #258763

    Craig Fryer
    Expired Member
    Post count: 110

    I was receiving the “Update Failed: Download failed. Unauthorized” error on all non-core GeoDirectory plugins that have received an update.

    I set Cloudflare to developer mode, but it made no difference.

    I found the only option was to Deactivate the Licence and reactivate it even though the codes appeared to be the same.

    September 3, 2016 at 12:07 am #258765

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that normally happens because the license were activated on the staging server under a different domain.

    Then the site is transferred on the final domain and the license are not active for it. They must be deactivated and reactivated.

    Thanks

    September 3, 2016 at 12:19 am #258767

    Craig Fryer
    Expired Member
    Post count: 110

    In that case it could have been two factors:

      I initially activated them when the site was in a development directory.
      I wasn’t using https when I activated them the first time.

    Next update it might be worth having a link to or mentioning common problems and solutions to updates and related licencing issues.

    Thanks again.

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