V1 to V2 problem

This topic contains 14 replies, has 4 voices, and was last updated by  Kiran 4 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • December 12, 2019 at 6:26 pm #521245

    nantucketnet
    Expired Member
    Post count: 29

    I am trying to upgrade from GD 1.6.36 to the current version 2.0.0.70 following the instructions provided at https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    As soon as I do the update, the site gives me the error ‘Site cannot be reached’ and I have to restore my backup.

    Any suggestions would be appreciated.

    December 13, 2019 at 4:11 am #521288

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Are you doing this on a staging site?

    Please share WP Admin and FTP credentials so we can take a look.

    December 13, 2019 at 3:42 pm #521363

    nantucketnet
    Expired Member
    Post count: 29
    This reply has been marked as private.
    December 16, 2019 at 10:48 am #521673

    Naveen Giri
    Moderator
    Post count: 1559

    Hi nantucketnet,

    I am not able to access site. can you please enable it for India Country.

    Thanks

    December 16, 2019 at 3:01 pm #521727

    nantucketnet
    Expired Member
    Post count: 29

    Is your problem with the FTP or the WP Admin or both?
    M

    December 16, 2019 at 3:02 pm #521728

    nantucketnet
    Expired Member
    Post count: 29

    Wait – I see that the site is down. Has anyone from GeoDirectory attempted the upgrade?
    Will get a backup restored.
    Miki

    December 16, 2019 at 3:25 pm #521730

    nantucketnet
    Expired Member
    Post count: 29

    The site has been restored. It looks like the last time it was active was at 9:15 AM EDT today. It was no one here so I assume it was someone at support there.

    Thanks
    Miki

    December 16, 2019 at 3:52 pm #521735

    Naveen Giri
    Moderator
    Post count: 1559

    Hi nantucketnet, No we havnt updated plugin yet.
    the site is still not loading for me.

    December 16, 2019 at 4:04 pm #521738

    nantucketnet
    Expired Member
    Post count: 29

    I don’t know why you can’t access. I appreciate your help but is there someone more local that can take over? I have a time constraint here and will have to rebuild the site using V2 if I can’t get this resolved today.

    Thank you

    December 16, 2019 at 5:30 pm #521750

    Naveen Giri
    Moderator
    Post count: 1559

    nantucketnet, I checked in different browsers but the site on endless loading.
    I will transfer it to other team asap.

    Thanks

    December 16, 2019 at 5:50 pm #521752

    nantucketnet
    Expired Member
    Post count: 29

    Thank you
    Nan.net

    December 17, 2019 at 12:11 pm #521918

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    December 17, 2019 at 12:51 pm #521933

    nantucketnet
    Expired Member
    Post count: 29
    This reply has been marked as private.
    December 18, 2019 at 6:20 pm #522232

    nantucketnet
    Expired Member
    Post count: 29

    I am moving forward with rebuilding the site myself. Thank you for your help
    Nan.net

    December 19, 2019 at 1:39 pm #522373

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount